Loandepot and Mr. Cooper said they've spent tens of millions of dollars this year following recent, major hacks.

The personal data collection company, which offers its database for background check and private investigation services, acknowledged the major breach.

NCR Atleos and Diebold Nixdorf are leveraging the rise of branchless financial institutions and putting pressure on traditional banks to maintain access to paper.

Chatbots and other non-human service options got lower scores in J.D. Power's annual survey on credit card satisfaction, despite years of shifting from call-center agents to software to address client problems.

Regulators have been working their way steadily down from the biggest players in the industry to regional firms in their quest to stamp out abuses of "off-channel" communications.

Krish Swamy, Dan Jermyn and others on a just-released AI 100 list say they expect investment in AI to keep increasing.

Brian Niccol's record as CEO of Chipotle will be tested as he tries to to keep the coffee chain competitive with rival digital wallets.

The National Institute of Standards and Technology finalized long-awaited standards for encryption algorithms that can withstand quantum computers.

A new government effort intends to tackle unfriendly consumer practices. The CFPB is tasked with addressing chatbot misuse and customer service "doom loops."

Some of the challenges Bank of Guam faces are unique. But its search for vendors and local talent will feel familiar to community banks across the U.S.

The bank partnered with fintech PopID for biometric payments at fast-food retailer Whataburger, but widespread adoption from consumers and merchants could be an uphill battle.

Minneapolis-based buy now/pay later fintech Sezzle has partnered with the Minnesota Timberwolves of the National Basketball Association to have its brand represented on uniforms until 2027.

Automatic updates and data encryption have their advantages. As many CrowdStrike customers learned on July 19, they also have disadvantages.

The consumer lender has signed a nonbinding letter of intent to sell its credit card portfolio, which will simplify its business to personal loans and automated savings.

In short, if the early days of BaaS were driven by market opportunity, the coming days of BaaS will be driven by the operational apparatus and software to acquire and manage that opportunity.

Unless the SEC appeals, a New York judge's decision brings an end to the regulator's four-year battle with the crypto company. But it leaves questions over the legality of crypto unanswered.

The prepaid card firm and banking-as-a-service provider extended its contract with its largest BaaS client in Q2 despite a July consent order from the Federal Reserve.

Visa, which leans on sports festivals to showcase emerging shopping and checkout features, says contactless transactions from travelers have jumped during the games.

The three banks recently named new executives to oversee their technology teams.