The 2.0 version, expected to launch next year, will provide more detailed responses based on more complex, humanlike thought processes.

The breach, which occurred earlier in November, did not directly impact customer operations, but a threat actor stole data meant for customers.

Acting Comptroller of the Currency Michael Hsu said that while artificial intelligence is a potentially transformative technology, regulators should be wary of waiving liability for its use in banking.

Sen. Mike Rounds, Rep. French Hill and former FDIC Chair Jelena McWilliams were among the speakers Tuesday at the American Fintech Council's Policy Summit.

As banks continue investing in technology to boost productivity, they aren't losing sight of their call centers' human sides. Even as AI grows in importance, agents are more important than ever

The fintech's Cash Out product charges the equivalent of 300% interest, the Attorney General alleged.

Banks solved the issue of consumer data sharing years ago. Why is the Consumer Financial Protection Bureau stepping in now, with a rule that could make sharing data less safe and secure?

The five-part framework suggests both technical and governance solutions to protect consumers from losing money to scammers and fraudsters.

The pro-business, deregulation-friendly administration is taking office at a time when economic conditions are improving for fintechs and their investors.

The bureau suggested this week that states should remove the exemptions banks enjoy from data privacy laws. California is a prime candidate to act.

The card brand uses a new form of generative AI that improves data sourcing, making human involvement less necessary.

The Treasury's financial crimes arm alerted banks to the dangers of AI-powered fraud, urging close monitoring and swift reporting of any suspicious activity.

The incoming Trump administration, and state-level government across the country, should use the election as an opportunity to bring the supervisory treatment of fintech into line with the new reality of financial services.

Recent multimillion-dollar elder fraud cases are leading to lawsuits and possible regulatory action. 

The incoming administration has experience from its previous run, Bank of America's chairman and CEO said. He also said he would not join it. 

Small and midsized banks fail to implement key oversight measures on their third-party vendors, something regulators implore they fix, according to research released Tuesday.

The Biden administration's executive order on AI may be canceled and replaced with less restrictive policy, but banks will still need to proceed with caution, experts say.