SourceMedia Inc., publisher of PaymentsSource, today announced the appointment of Douglas J. Manoni as chief executive officer. He replaces James M. Malkin, who has left the company.

SourceMedia Inc., publisher of PaymentsSource, today announced the appointment of Douglas J. Manoni as chief executive officer. He replaces James M. Malkin, who has left the company.

Lowell Group, the UK’s largest debt-buying company, according to Collections & Credit Risk research, named Paul Thomas, formerly with Capital One Bank, to become the company’s head of External Recoveries.

COLUMBUS, Ohio – Five credit unions have signed to offer Aimbridge Indirect Lending’s new online car buying service to its members, called WhereMembersBuy.com.

CHAMBERSBURG, Penn. – Members 1st FCU said it has signed with BoardVantage to distribute board materials, enhance the efficiency of the corporate secretary's office and streamline its board process.

RICHMOND, Va.-The good, old-fashioned suggestion box is making a comeback at Virginia CU here as part of a process improvement program that has reduced the need for six full-time employees in one year, or the net equivalent of more than $250,000.

NORTH RICHLAND HILLS, Texas-A survey conducted during Cypress Software Systems' recent Annual Users' Conference found the company's clientele of credit unions, community banks and other financial institutions expect technology to positively impact productivity and compliance assistance in 2010.

TUKWILA, Wash.-It's payback time as two of the nation's largest credit unions launch mobile person-to-person (P2P) payments platforms to reclaim some of the thunder stolen by the likes of PayPal.

VIENNA, Va.-Members are less concerned about products and services and more interested in easy and free access to the credit union.

AUSTIN, Texas-Seems that too many members are closing their checking accounts at Amplify Credit Union here. But ACU believes that a member feedback platform-which includes surveys, spontaneous comments and loyalty scores-will help keep accounts open and members on board.

MADISON, Wis.-Look for credit unions to herd members online in 2010 to newly enhanced virtual branches-online hubs that save money for the CU and meet an increasing number of members' service needs.

WEST PALM BEACH, Fla.-Beyond cyber-banking, the eight CUNA Technology Council Executive Committee members participating in the Credit Union Journal "Look Ahead" roundtable said there are other technologies to watch in 2010.

SANTA CLARA, Calif.-Though the risk of data loss due to retaliation from former employees is less worrisome to some CUs than the risk of data accidentally compromised in an e-mail, it's still important for IT managers to protect themselves against data theft after employee lay-offs, several analysts stressed.

BURBANK, Calif.-Disgruntled, laid-off employees may be inclined to walk out with confidential data stored under their belt, but a number of CUs say they are still more concerned that current employees will accidentally e-mail non-public information (NPI), rather than maliciously steal it.

Barclaycard will launch another contactless marketing push, this one featuring a rollercoaster ride through New York City, the issuer announced this week. The advertising effort follows an earlier one designed to promote contactless card payments through the use of commercials featuring waterslides.

Arcot Systems Inc. has released an application for mobile phones that enables consumers with EMV cards to authenticate card-not-present transactions, the Sunnyvale, Calif.-based company said this week.

Total System Services Inc. plans to use mobile phones to gain a larger foothold in micropayments, Ashim Banerjee, the U.S.-based transaction processor’s chief information officer for TSYS Acquiring Solutions, tells PaymentsSource.

The number of small business owners who believe the economy is getting worse declined in December compared with November, according to survey data from Discover Financial Services.

The Federal Reserve earned $45 billion last year, money that will be returned to the U.S. Treasury. The dollar figure is the highest recorded in the 96-year history of the central bank and the numbers are good news for the federal budget.

At least 22 million adults in the United Kingdom, or 53% of the country’s 41.4 million regular Internet users, banked online in 2009, according to Financial Fraud Action UK, a trade group for the payments industry. Last year represented the first time the percentage of UK online-banking users exceeded 50% of regular Internet users, the trade group said Tuesday.