Digital customer acquisition has quickly become a top priority for retail financial institutions. Historically, digital onboarding presented a two-fold challenge; achieving adequate risk and compliance objectives while also ensuring a low-friction customer experience. However, recent advancements in technology have turned what was once a digital liability into a strength.
Join Celent Senior Analyst, Bob Meara, to learn how to put your institution’s best foot forward by implementing a multilayered digital approach to identity verification.
· Review the top five trends in digital identity verification: why the industry is quickly moving from knowledge-based to digital authentication
· Discover the five use cases you need to support and why each is important
· Learn how to avoid common digital identity verification pitfalls