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Fifth Third's Melissa Stevens targets millennials with new app. Meanwhile, regulators are accused of ignoring millennials. Plus, a Goldman Sachs wealth manager sues for discrimination.
September 7
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The days of having an employee who happily works at the drive-through window for 30 years are over. So what’s a bank to do about its branch staff now? Bank of Tennessee has some ideas that it expects will appeal to millennials.
September 5 -
JPMorgan Chase's Amber Baldet shares how she got interested in technology; Credit Suisse’s Laura Hemrika talks microfinance; and a few of our Best Banks to Work For have female CEOs.
August 31
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The goal, according to Wells Fargo's head of community banking, is to focus on how customers are treated rather than how many products they buy as well as create a consistent approach to the megabank's sprawling branch network.
August 31 -
The uplifting story of another Virginia statue — this one honoring the first black female to charter a bank — is well-timed. Plus, JPMorgan Chase's O'Connor on laboring over Libor and U.S. Bank's Lawler on getting people to do the right thing.
August 24
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The Swiss bank got involved in microfinance in a counterintuitive way: at the behest of its wealthiest clients. Technology has made lending in small rural villages more efficient and profitable.
August 24 -
Beverly Anderson, who had held the job on an interim basis since March, leads a unit that has been roiled by the bank's unauthorized-accounts scandal.
August 24 -
A recent tribute to Maggie Walker came more than a century after she founded St. Luke Penny Savings Bank in Richmond, Va. But it fittingly coincided with the first anniversary of the #BankBlack movement and offers a counterweight to the racial strife that just occurred less than 100 miles away in Charlottesville.
August 18 -
Sanger is out at Wells Fargo and so it is a crisis that gives us our first female board chair at a major U.S. bank. Women lead two major tech initiatives at JPMorgan Chase, which is also adding a fourth woman to its executive committee.
August 17
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A Fed committee studying Libor’s replacement has dwelled heavily on the potential impact to the derivatives market. Loans may become a bigger part of the conversation later this year, but the panel plans to leave a lot of the specifics up to lenders.
August 17



