The Latest from Women in Banking

Alice Milligan has pushed Citi to introduce dozens of mobile enhancements intended to simplify customers' interactions with the bank.

TIAA, the nearly 100-year-old retirement and insurance company, is starting an online robo-adviser this week, making it the latest firm to use automated advice to win customers in a rapidly changing asset-management industry.

The digital banker of the year is B of A’s Michelle Moore. TIAA's Kathie Andrade compares career advancement to a rock climb. Plus, Marianne Lake, Ellen Alemany and Wonder Woman.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.

From better understanding consumer priorities to expertly managing career advancement, here's a look at key success strategies that female financial services executives shared at the Most Powerful Women in Banking LEAD Conference.

Teresa Tanner designed a unique program to help keep new moms from leaving Fifth Third. Monica Coles of Wells Fargo has a surprising perspective on diversity initiatives. Plus, Abby Johnson talks up bitcoin.

New mothers were bailing out from the Cincinnati bank at twice the rate of other women employees, so it decided to offer a maternity concierge service that would help them with stressful chores.

A Nebraska banking veteran put up $1 million of her own money to create a microlending program that doesn't require business owners to provide traditional collateral.

Suni Harford is off to UBS, and Shaza Andersen is selling the bank she founded. Also, you should hear how venture capitalists talk about female entrepreneurs.