LOOKING GOOD: Devices that let consumers video chat with tellers will be featured prominently in SunTrust's branch of the future.

First Look: SunTrust to Test Video Tellers in Select Locations

With the need for on-site tellers diminishing as foot traffic declines, the Atlanta bank sees the video terminals as a way to reduce staffing costs while continuing to provide face-to-face service when it's needed.

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