DIGITAL DELIVERS: "Mobile is a fantastic personal device," said Harry Wendt, general manager of digital at Westpac. "Little things can make a big difference."

Testing Location-Based Services for Itinerant Bank Customers

Australian bank Westpac added location-targeting technology in the latest upgrade to its mobile app to smooth customers' banking experience on overseas trips. Banks face the daunting challenge of balancing security and convenience when customers go abroad.

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