Eight months after it revamped its
The New York company has so far introduced a million customers to new account features on Chase.com, with more expected to transition to the new platform in the coming weeks. By later this year, JPMorgan plans to bring all 33 million of its online users to the new site.
The overhaul is the first major change to the site in a decade, the company said in a Thursday news release. Upon signing in, customers will now see snapshot of all their accounts on a page that can be customized. Other changes included the consolidation of its bill pay, person-to-person payments and transfers into one payments area.
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JPMorgan Chase is set to launch its new homepage on Sunday, marking its first major overhaul of Chase.com since 2012. The new homepage aims to simplify language and makes the company's news and stories feature more prominent with the hopes of driving customer engagement.
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As it continues to build innovative features in its digital apps, such as its own virtual assistant and biometric authentication, USAA is trying to make a one-on-one connection with its members, says Christopher Cox, head of digital experience delivery for the San Antonio company.
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The bank's hope is that visitors will be inspired enough by the site's uplifting stories to share the content through email and social media sites such as Facebook and Twitter.
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The new site is available in English and Spanish. It was built with responsive design to provide a consistent experience on desktops and tablets. JPMorgan designed the new site in-house.
"Customers continually seek easy ways to access their accounts, so we're making it easier for customers to bank their way," said Gavin Michael, head of digital for Chase.
