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Technology News


Social Media ROI Will Come from 'Social Selling': Hearsay CTO

Penny Crosman | May 06
Hearsay Social's new sales software pushes financial advisors to reach out to customers and prospects when they post personal news on Twitter, Facebook and LinkedIn.
Technology

Financial Literacy: Posturing and Pragmatism; Meh About Mobile; Editor Potpourri

May 03

A recap of the informed opinions (and the discussions they generated) on BankThink this week.
Technology
Regulation & Reform

Should Small Banks Fret Over Cyber Threats?

May 03
Big banks and regionals have been pounded by denial of service attacks but small banks less so. Bank Technology News staffers discuss what community bankers should do to prepare for the risk that cyber-criminals will target them next.
Community Banking
Risk Management

Rabobank Turns to HP Autonomy for Document Management

Brian Browdie | May 03
HP Autonomy has added Rabobank as a customer for its information management software.
Technology

Banks Need Branches to Hold Off Competitors

Michael Nuciforo | May 03
Instead of downsizing, banks should reposition big branch networks to protect their ground from nonbanks and tech companies trying to infiltrate the financial services space.
Comments (7)
Community Banking
Technology

Cybersecurity Should Not Come at Expense of Privacy: White House

Brian Browdie | May 02
The White House says the nation needs new laws to reinforce its cyber defenses but that the push should not come at the cost of privacy.
Risk Management
Technology

Treat Financial Literacy as a Value Add, Not a Public Service

Jeanine Skowronski | May 02
If they get on their high horse, bankers risk coming off as disingenuous. Concentrate instead on developing products that will help consumers meet a specific financial goal.
Comments (5)
Technology
National/Global

Hit to BMO Harris Image a Cautionary Tale in Deal Integration

Robert Barba | May 02
Customer satisfaction with BMO Harris fell after it bought Marshall & Ilsley thanks to a customer-service glitch and other issues, showing how hard it is to integrate acquisitions.
Comments (2)
National/Global
Community Banking

New Venture Aspires to Be the Sotheby's of Bitcoin

Marc Hochstein | May 02
BitPremier plans to broker luxury items like condos, jewelry and designer watches exclusively via the digital currency bitcoin. Behind the venture is SecondMarket CEO Barry Silbert.
Technology

Case Study: MidSouth Finds Way to Tame 'Monster' Reporting Process

Mary Wisniewski | May 02
The Tennessee community bank recently deployed software to speed up the process for documenting and calculating the allowance for loan and lease losses.
Community Banking
Mergers & Acquisitions

User Interface Design Key to Loyalty: Forrester

Sean Sposito | May 02
For bankers, a well-designed customer interface is worth the money, according to a recent Forrester report.
Technology

OptifiNow Debuts Service to Streamline Mortgage Paperwork

May 02
OptifiNow, a maker of mortgage lending software, is rolling out a service to streamline paperwork and ease compliance.
Consumer Finance
Mortgages

VSoft to Resell Services from First Data

Brian Browdie | May 02
Bank technology provider VSoft has agreed to resell services from payments processor First Data.
Technology

Cardtronics Acquires Assets of ATM Servicer Aptus Financial

Chris Cumming | May 02
ATM operator Cardtronics USA has purchased the assets of Aptus Financial, an ATM servicer based in Portland, Ore.
Technology

Why DDoS Attacks Keep on Coming

Brian Browdie | May 01
A spate of denial-of-service attacks on 13 major banks has the industry scrambling.
Risk Management
Technology

In Pictures
Comments of the Week: Fair Lending Insanity; Split Chairman and CEO Roles?

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