Artificial intelligence
Banks handle vast amounts of data, and understanding and making the most of that data is key to staying competitive.
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No matter how good generative artificial intelligence gets, consumers navigating the purchase of complex financial products will always demand the attention of expert human advisors.
August 23 -
The bank developed its cloud-based Ally.ai platform within months. Now it has rolled out its first use case: summarizing customer service calls so the agent doesn't have to multitask.
August 18
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AB - TechnologySoftware can help banks move computing workloads to geographic regions where clean energy is available.
August 16 -
A pair of recently launched products use generative AI to actively train people on cybersecurity through the use of live simulations of real attacks.
August 11 -
The firms are increasingly seeking to integrate generative artificial intelligence into their products, and banks are potentially interested customers. But such efforts are costly, the risks are high and "they want to make sure that they get it right," experts say.
August 11 -
Artificial intelligence can and should be integrated into the business of banking, but with adequate safeguards in place to mitigate the technology's potential vulnerabilities.
August 10 -
The release of two malicious language models — WormGPT and FraudGPT — demonstrate attackers' evolving capability to harness language models for criminal activities.
August 8 -
Generative artificial intelligence could make it possible for borrowers to understand how their behavior reflects their creditworthiness, and create better outcomes for everyone.
August 4 -
AB - TechnologyCloud giants are making major investments in generative AI and large language models. Their financial services clients are mostly in test-and-learn mode.
July 30
