As chat bots, video assistants and other artificial inteligence tools proliferate, how can humanity – and credit unions – survive?

Welcoming automation into our industry with less friction and fear happens when we understand its overwhelming benefit to our futures and the quality of our work, writes Lauren Ruef, a research analyst for Nvoicepay.

Manuela Veloso, head of the machine learning department at Carnegie Mellon University, will join the bank in July.

From AI's impact on how we live to leadership lessons from an Olympian, making the most of analytics and more, here's a look inside the 2018 THINK Conference.

More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?

More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?

Payment collections will never be easy, but the availability of so much data and the means to make meaningful sense out of it with AI and advanced analytics is helping collections firms be more efficient and smart about their interactions, writes Scott Kendrick, vice president of marketing at CallMiner.

Cloud-based software has replaced bulky, expensive and almost obsolete servers, which allows SMBs to keep costs lower while getting access to more functionality, writes Rush Taggart, Chief Technology Officer for CardConnect.

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.

Agencies are examining regulating cybercurrencies not named bitcoin; is Paul Achleitner to blame for the German bank’s problems?