The demise of the banking industry in the U.S. has been incorrectly predicted for generations. The truth is that the industry never dies, because it never stands still.

Jennifer Taylor at Citibank and Jodi Richard at U.S. Bank are driving a rethinking of how to tackle the risks banks face using technology.

Two large companies' announcements that they're laying off thousands of people they've deemed not AI-savvy have drawn mostly negative reactions. 

A flurry of product launches are designed to keep the payment company's merchants in-house by making it easier to deploy artificial intelligence-driven payments and stablecoins.

The bank added an AI assistant to improve business payment tools, a move that comes at the same time that Citigroup and Temenos pushed their strategies for emerging AI at banks.

A memo sent to 175,000 employees gives them 60 days to complete the training.

In a Stanford University study, workers said receiving shoddy content from generative AI models creates almost two hours of extra work per incident. 

The crypto company's x402 Foundation will standardize transactions, making the company one of many technology firms working on standards for AI-powered commerce.

The credit score provider has developed "focused" language artificial intelligence models purpose-built for tasks like detecting payment fraud, assessing risk and recommending next best actions.

Students are collaborating with credit specialists at the lending platform to build agentic AI models for small business lending and for helping small business owners manage their finances.

PayPal, Google and Mastercard in recent days expanded support for agentic AI commerce. Card issuers will need to respond quickly to compete, payment experts say.

Banks need to recognize that agentic AI is almost certain to upend their traditional business models. Early adopters may be able to grab an advantage, while laggards will be fighting over diminished profits.

The fintech, which powers debt collections for banks and credit unions, received a "strategic investment" from Vista Equity Partners to expand into agentic AI.

Andrew Foster, the bank's chief data officer, explained how he has been instilling data discipline across the organization and making the bank's data AI-ready.

Google has launched its Agent Payments Protocol, an open protocol that establishes a payment-agnostic framework for users, merchants and payments in agentic AI. Payment companies such as Adyen, American Express, Mastercard and PayPal helped develop the protocol.

The card brand has added several tools that expand "agentic commerce," which adds artificial intelligence-based automation to shopping, service and checkout, innovation that's becoming popular with payment companies.

The Ohio bank sees 10% to 15% cost reductions coming from using generative AI in software development, customer service, personalization and other areas.

The payment company is incenting users to adopt Perplexity's Comet Browser, automating subscription management and shopping as card networks and other payment companies ramp up use of generative artificial intelligence.

Credit Union of Colorado is using Scienaptic AI to make about 60% of consumer loan decisions.