The Indiana credit union, which was rebranded from Teachers Credit Union in 2023, says it chose Creatio for the low-code/no-code vendor's ease of use.

The era of borrowers being able to shift assets into subsidiaries outside the reach of creditors is ending, as AI enables lenders to identify and preemptively block such strategies.

Worries that information can be kept safe is the top issue that's holding back artificial intelligence-driven tech upgrades at regional banks and credit unions.

The American Fintech Council publicly declared support for California SB 69, which would require "internal expertise" for artificial intelligence regulation.

Banks should take a page from the health sciences' playbook and use artificial intelligence to "nudge" consumers away from transactions that have the characteristics of known fraud schemes.

A banking union calls the reversal by Commonwealth Bank "a massive win," but warns the fight to protect human jobs from AI replacement isn't over.

The digital bank gives its business clients the option of feeding their bank account data into Anthropic's large language model, which will then provide answers to their questions.

Boards of directors have ultimate responsibility for the health and safety of their banks. The deployment of AI-enabled systems opens the door to a vast array of new risk factors that they need to recognize.

Everything from company culture to data security concerns is hamstringing the pace of automation in financial services, per new American Banker research.

The firm, which is relaunching its signature payment system, gets a branding opportunity and a testing ground in dozens of stadiums and arenas.

Both banks are preparing rollouts of Casca's software and participated in the firm's $29 million funding round.

The Ohio-based bank reports a 10% expense reduction within a year of moving its contact center technology to Google Cloud through a partnership with UJET.

The growing use of generative and agentic AI in banks is setting off some alarms.

The scams are becoming increasingly harder to detect, as fraudsters mimic authentic communications from banks.

New data from American Banker finds that use cases for intelligent automation are growing across banks and credit unions alike, such as fraud and lending.

The banks have invested in gen AI and embedded finance, respectively.

The personal finance app provider is working to block AI crawlers from the search giant and large language model providers from accessing much of its website.

The payment company increased its financial outlook, partly on the shoulders of new forms of artificial intelligence, such as "codename goose" that are making it possible to update products faster.

The payment giants have added emerging forms of artificial intelligence to identify cybercrime, fraud and scams, countering crooks who are also embracing the innovation.