The second-largest U.S. bank is pushing generative artificial intelligence out to most employees while continuing to offer its more traditional AI-based Erica virtual assistant to customers, says tech executive Hari Gopalkrishnan.

Market data providers like Bloomberg and FactSet use generative AI to boost productivity for their users.

In a speech Friday, Federal Reserve Gov. Michael Barr said the advent of generative artificial intelligence promises to boost bank productivity, but banks should be careful in choosing AI partners to delineate data security responsibilities.

Employees are using ChatGPT without telling their managers and the IT team. That's not necessarily a bad thing.

Financial services executives report seeing an increase in quantifiable value from AI investments in the fifth annual Broadridge survey.

The industry was already spending billions to automate before 2020. What it needed was a cultural shift to try new things.

The ECB president said demand for higher-skilled workers who can use AI would rise, while those less able to learn new skills could suffer.

Here's what bankers should know about Trump's recent crypto reserve moves, Evolve Bank's continued fallout, artificial intelligence and other technology news.

The bank's new Seattle hub will focus on artificial intelligence, generative models, and cloud innovation, close to partners like AWS and Anthropic.

The veto aligns with President Trump's executive order on AI, which focuses on innovation and leadership rather than consumer protection.

Scambaiting, which started as a genre of YouTube content, is now a full-blown tech tactic — with support from Australia's biggest bank.

Jack Dorsey's payments company cut 931 jobs. Also: Western Union looks to artificial intelligence; Marqeta adds an e-marketplace; Westpac takes on scams; and more news in the global payments and fintech roundup.

Dave Cunningham, senior case manager for Alvaka shares insights on ransomware attacks, how to avoid them and what victims should do if they are targeted.

The newness and potential risks of the technology are factors, but there are also fixable mistakes companies make that prevent payoff.

Employees are using generative AI more than their bosses think they are, research suggests. Some say part of the answer lies in AI-use policies.

The software helps identify and investigate crime, then writes a recommendation.  

The Financial Conduct Authority is summoning industry professionals to weigh in on potential regulatory updates to make British institutions more competitive with the U.S.

A joint venture between the military-focused Palantir and investment conglomerate TWG will sell cybersecurity protection to financial institutions that are wary about the safety of artificial intelligence.