Employees throughout the company can use generative AI to query data from sales calls, email, invoices and a host of other information sources. 

Circle's Dante Disparte and Block's Owen Jennings discuss how blockchain, crypto and AI can combine to open new lanes for international commerce. Payment experts say banks need to play catch up.

A group of European banks have formed Qivalis, which expects to launch its coin in early 2026 as a counter to the U.S. dollar-led market. Plus, Singapore regulators give Ripple permission to expand and other news in the global payments and fintech roundup.

As artificial intelligence boosts productivity gains, there is a danger that additional profits will accrue only to investors, leaving workers in the dust. A "10% for the people" tax could allow everyone to share in AI's benefits.

Companies such as Google, Visa and Mastercard are building a framework that will allow AI agents to shop and make payments. There are signs that consumers are warming to the idea.

The CEO spoke with American Banker about the company's plans for AI, blockchain, taking its digital wallet global and making PayPal and Venmo work together for the first time.

The global bank created an educational campaign designed to alert customers to the risk of AI-generated scam advertisements on social media.

After Citizens CEO Bruce Van Saun announced a company-wide AI makeover, Chief Information Officer Michael Ruttledge told American Banker about what's happening under the hood.  

The path to a fully digital banking future is paved by AI and the key to success lies in building trust among customers and delivering value through AI-powered experiences.

The Swedish financial technology firm issued its first stablecoin and signed a gift card distribution deal with BlackRock. Also, EMVCo is examining AI's impact on processing and more in the American Banker global payments and fintech roundup.

U.S. commercial banks and savings banks have reduced employment by nearly 81,000 since the first quarter of 2023, including a net loss of 7,463 positions during the third quarter of this year, according to a new report from KRBA Financial Intelligence. Big banks, which have been embracing artificial intelligence, were big contributors to the decline.

Saul Van Beurden, Wells Fargo's consumer banking CEO and former head of technology, will lead the way on harnessing artificial intelligence.

Reskilling and giving AI the boring work are two approaches banks take to making agentic AI palatable to workers who may fear that bots will take their jobs.

Federal Reserve Gov. Lisa Cook, citing several studies, outlined her concerns Thursday that generative AI could be used to manipulate markets, and regulators have not yet thought through how to police such activity.

A "spike in unusual traffic" caused service degradation for the infrastructure giant, disrupting digital banking for customers.

Artificial intelligence is bringing revenue increases and expense reductions throughout Bank of America, Hari Gopalkrishnan, chief technology and information officer, said at an event Monday.

The payments fintech recently introduced AI agents to its lineup of products banks and credit unions can pick from and add to their existing technology stacks.

Haiqu's new encoding technique allows quantum computers to process high-dimensional financial data, showing improved performance in spotting anomalies.

JPMorganChase, BNY, Citi and others are getting ready to launch autonomous digital workers, but for most, several pieces need to be in place before they can go live. 

Several of the Best Banks to Work For 2025 are using artificial intelligence in ways that help their workforces.