Artificial Intelligence
Artificial intelligence
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As AI agents become more of a presence in retail commerce, payments processors and merchants alike are going to have to adjust to a new world where purchasing decisions are made at machine-speed.
June 30 -
Analyses show that generally speaking, companies that deploy AI the most are also recruiting more humans.
June 30 -
Taktile's backers now include Goldman, Tiger Global and Index Ventures, lifting its total raised to $184 million since 2020.
June 29 -
The Bank of International Settlements compared the recent AI investment frenzy to the canal mania of the 1830s, the British railway craze of the 1840s and the dot-com boom of the late 90s.
June 29 -
Banks and other companies are starting to face the true cost of buying AI services, and are already looking to cut corners.
June 29 -
Lately there's been a sea change in how tech companies charge for AI, and some banks are balking at the cost. Here's a look at how lenders can rein in their spending.
June 29 -
The bank is part of a trend of financial institutions trying to streamline a complicated industry that paper has dominated for years.
June 26 -
Speaking at the New York Federal Reserve's Innovation Conference on Friday, New York Department of Financial Services acting Superintendent Kaitlin Asrow said the regulator was interested in maintaining long-standing consumer protections as AI adoption increases.
June 26 -
The card network's recent partnerships attempt to build demand for new forms of artificial intelligence while feeding "value added" revenue — a nonpayment fee metric that investors watch closely.
June 25 -
The $44 billion fintech also appointed a new CTO and head of engineering as it foregrounds artificial intelligence in strategic decision-making.
June 25 -
CEOs of payments companies and fintechs such as Block and Bolt have pointed to AI as a driving force behind layoffs at their organizations. But Tania Babina, an associate professor of finance at the University of Maryland's Smith School of Business, says there is no systematic evidence that AI is taking jobs.
June 25 -
The head of client segments in Morgan Stanley's wealth division acknowledges AI could one day be the primary source of financial advice for mass affluent clients. Morgan Stanley advisors working with wealthier investors will have to up their games.
June 24 -
The Omaha bank says AI agents halve the time required to research fraud, sanctions violations and money-laundering alerts.
June 24 -
Kasisto developed one of the first conversational AI chatbots for banks, and the deal brings its technology to Backbase's new AI-based bank operating system.
June 23 -
Anthropic's head of banking told New York Banking Summit attendees that the future is agents that operate autonomously alongside employees.
June 19 -
The bank is following in the footsteps of Goldman Sachs, which made a similar move in April.
June 18 -
The Cincinnati bank has launched a navigational aid to help customers get to what they need in fewer steps.
June 17 -
Kristin Milchanowski, the bank's chief AI and data officer, shared some of her AI leadership do's and don'ts at American Banker's Digital Banking Conference.
June 17 -
Two industry leaders at American Banker's Digital Banking conference said banks' fraud and identity controls weren't built for software acting as the customer.
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