Michael Bartlett

The credit union is also developing a new shared branching space as part of a unique co-location strategy.

The latest World Council of Credit Unions project in the Caribbean will see the island nation working alongside Indiana CUs to share best practices, strategic initiatives and more.

Credit union professionals offered insights into how technology is changing the collections process during the recent National Credit Union Collections Alliance conference in Las Vegas.

Getting consumers to switch to electronic statements is difficult but there are a few strategies credit unions can try to encourage them to go digital.

During the National Credit Union Collections Alliance conference, experts shared best practices on several topics, including navigating member bankruptcies and positioning auto loans for a downturn.

A surcharge-free ATM network among credit unions based in Central Texas has helped raise the profile of small CUs there – and some say it’s a strategy institutions in other cities could easily adopt.

During the first full day of the National Credit Union Collections Alliance's annual conference, speakers discussed what regulators are focusing on and shared best practices for debt collections.

George McNichols helped build the Indiana-based institution from $10 million in assets in 1984 to $554 million today.

The Fitchburg, Mass.-based institution also started an insurance agency and upgraded its mobile banking last year.

The bipartisan bill, praised by credit union trade groups, is the top 2019 legislative priority for the Defense Credit Union Council.

The Evergreen State is the latest to make a push to modernize the rules governing state-chartered credit unions.

There's plenty credit unions can do to compete with the likes of Quicken Loans' Rocket Mortgage, but sources cautioned more than technology will be needed to boost the bottom line.

Along with amendments to the Bank Secrecy Act, the Taxpayers First Act could help credit unions maintain their tax-exempt status.

The Jacksonville-based credit union kicked off 2019 by buying a bank and expanding into Georgia, but VyStar's moves may hold lessons for CUs far beyond the southeast.

The Houston-based institution said investments in financial technology have led to operational efficiencies that enabled it to return more than $263,000 to members.

Alliance Bank Central Texas may have found a way around National Credit Union Administration regulations that make it difficult for banks to buy credit unions.

National Credit Union Administration regulations make it difficult for banks to buy credit unions, but one Texas bank may have found a partial way around that.

David Woodruff was the head of Zia Credit Union in Los Alamos, N.M., before taking the job with APL.

Volunteer Income Tax Assistance is reportedly bringing an influx of consumers to credit unions this tax season, but those institutions are hamstrung on the extent to which they can turn that opportunity into new business.

The National Credit Union Administration liquidated the $21 million-asset institution after determining it was "insolvent with no prospects of restoring viable operations."