Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Its One Ally strategy is meant to help the bank with personalization and cross-selling.
By Miriam CrossJuly 31 -
The challenger bank and fintech lender will use its first acquisition to expand its point-of-sale financing strategy into another vertical.
By Miriam CrossJuly 27 -
Greenwood Financial and The Gathering Spot, a network of private clubs for the Black community, say they have reached an agreement after six months of lawsuits.
By Miriam CrossJuly 25 -
BMO Financial Group will enable payments, hold deposits and more for Grounded Technologies, a company that sources funding for banks from a diverse mix of asset managers.
By Miriam CrossJuly 25 -
FNB Corp. and Bank of America are experimenting with ways to meld the benefits of account-opening in a branch with the efficiency of online.
By Miriam CrossJuly 20 -
Sonata Bank is piloting a mobile bank account with fringe benefits for employees of franchise restaurants.
By Miriam CrossJuly 11 -
Few large banks fully support the Spanish language. Those making the effort, including U.S. Bank and Square, could better reach a fast-growing population.
By Miriam CrossJuly 5 -
The payments and bank technology firm says its stand-alone NCR ATMCo will focus on "ATM-as-a-service."
By Miriam CrossJune 28 -
JPMorgan Chase, Regions Financial and TD Bank Group are among those deploying technology to level the playing field for customers of varied abilities.
By Miriam CrossJune 26 -
Zirtue will now let borrowers retrieve funds from MoneyGram locations rather than being limited to a bank account or debit card.
By Miriam CrossJune 22 -
Tony Macchi will be in charge of the Massachusetts community bank's ongoing digital transformation
By Miriam CrossJune 15 -
A combination of user-facing apps helped drive scores from 27 to 73. Ingram is one of American Banker's Innovators of the Year.
By Miriam CrossJune 14 -
Michelle Moore, head of consumer digital at Wells Fargo, uses three principles to try to create user interfaces customers will come back to.
By Miriam CrossJune 13 -
Gotsch is one of American Banker's Most Influential Women in Fintech.
By Miriam CrossJune 13 -
Ally Financial, TD Bank and Park View Federal Credit Union are experimenting with custom settings so users can tweak color contrast, font styles and more.
By Miriam CrossJune 7 -
Kinective, a product of IMM, CFM and NXTsoft, will help banks and fintechs connect using application programming interfaces.
By Miriam CrossJune 6 -
The intersection of fintech and ag banking is still ripe for innovation. Banks and fintechs are looking for specialized solutions for their ag customers, from harvesting data to managing cash flow fluctuations.
By Miriam CrossMay 25 -
Holy Trinity Baptist Church Federal Credit Union has about $24,000 in assets, making it one of the smallest credit unions in the U.S. But it has survived and thrived over the past 50-plus years with low overhead and a small but loyal membership.
By Miriam CrossMay 25 -
Although no laws have yet passed, most of the bills introduced thus far do not consider EWA products to be loans. California is an exception.
By Miriam CrossMay 19 -
The bank's new Long Game app rewards users for saving and dangles the chance to win cash prizes.
By Miriam CrossMay 17


















