Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Agility Bank, which opens its doors Monday, says it is the first minority depository institution to be women-owned and women-led by design. It plans to serve small-business owners in a digital-first manner.
By Miriam CrossMay 20 -
The New York City bank bets that claiming space in virtual reality now will pay off down the line.
By Miriam CrossMay 17 -
Truliant Federal Credit Union is one financial institution eager to expand online notarization. For customers, it's more about convenience than social distancing.
By Miriam CrossMay 13 -
The credit card provider is one of only a few fintechs around the world to have female CTO.
By Miriam CrossMay 12 -
A semiannual online banking scorecard highlights areas where banks are doing well and could improve, such as customizable home pages and transparent fees.
By Miriam CrossMay 11 -
Banks such as Capital One and Ally Financial are taking a page from fintechs and adopting early payday and eliminating overdraft fees.
By Miriam CrossMay 10 -
Over the past year, BofA has launched or enhanced a slew of technology-based features for business clients of all sizes, from a “start a business” microsite to cash-flow forecasting.
By Miriam CrossMay 5 -
First National Bank of Omaha, FNB Community Bank and Community Spirit Bank are among institutions turning to Instagram for marketing.
By Miriam CrossApril 29 -
Health care, home improvement, cannabis, gaming and college students are among the areas banks are targeting with the help of innovative tools.
By Miriam CrossApril 22 -
The military-focused bank and insurance company has added more personalization and a search tool.
By Miriam CrossApril 18