Miriam Cross

Coastal Community in Washington is an investor in and the first client of Synctera, a software company that aims to help community banks manage their fintech relationships, including regulatory obligations.

The Conference of State Bank Supervisors filed a complaint arguing that the unique bid by the San Francisco fintech is "merely a thinly veiled effort" to evade legal challenges to the federal regulator's chartering of nonbanks.

The pandemic has forced Bank of America, Chase, PCSB and other banks to find new ways to maintain connections with their customers and communities.

Fifth Third is partnering with Provide and Panacea Financial works with Sonabank in Virginia to meet the specialized needs of medical professionals who own their own practices.

The Boston community bank and a fintech called Monit have developed an app that helps small-business owners forecast their cash flow and how certain events could affect them.

To get the word out to the Indian and Asian immigrants it's targeting, OnJuno is using social media influencers that include a well-known Japanese-American chess player and running ads during streamed cricket matches.

Montecito Bank in California began streamlining originations after a natural disaster decimated its community in 2018. The move paid off when the COVID-19 crisis hit and the bank had to quickly step up efforts to help clients.

Webster Bank and Customers Bank are among the lenders that have turned to alternative data sources and automated loan reviews to assess business customers' ability to weather the coronavirus pandemic.

The challenger bank aimed at Gen Z and counts singers, sports professionals, a social media personality and fintech executives among its investors.

Like LendUp, a small-dollar lender, Ahead Financials is targeting consumers who are gainfully employed but have blemished credit histories.

Daylight's initial product lineup includes a prepaid debit card with the customer’s chosen name and educational content around issues unique to LGBT households.

The company's new relationship with Billshark highlights its quest for partners that can deliver financial management products to complement its banking services.

The startup, created in partnership with conversational AI platform LivePerson, will encourage users to send sums of money to strangers.

A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.

The challenger bank will start by recommending how much users should allocate toward savings and spending, and will later transfer those amounts automatically.

Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.

The two companies first started collaborating last year, but now BBVA has white-labeled Prosper’s technology on its own website.

Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.

Vendors such as eFinancialCareers, Paradox and pymetrics work with banks to assess job applicants based on their skills and not other factors. But the technology has its limits.

The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.