Penny Crosman

In the past few years, APIs have become a surprisingly hot topic, considered by many as a golden key to open banking and innovation.

Online lenders now have close to 40% of the unsecured personal loan market, much of which is refinanced credit card debt. Some financial institutions' card portfolios are taking a hit.

Online lenders now have close to 40% of the unsecured personal loan market, much of which is refinanced credit card debt. Banks' card portfolios are taking a hit.

They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers.

Only 4% of consumers changed banks last year, according to J.D. Power. Behavioral psychologist Wei Ke explains why consumers are so reluctant to move their accounts and what other banks can do to convince them to switch.

A Wells Fargo customer was interrogated, fingerprinted and mistakenly arrested for check forgery after a series of mistakes on the bank's part. He was cleared, and Wells says it made an error, but they are now fighting in civil court.

Police and city agencies can no longer use facial-recognition technology, which civil liberties groups say infringes on human rights. The measure may be an ominous sign for biometric login authentication.

Police and city agencies can no longer use facial-recognition technology, which civil liberties groups say infringes on human rights. The measure may be an ominous sign for biometric login authentication.

The company offers an operating system for financial applications akin to Apple's iOS, and more than 1,000 applications run on it.

The Italian family that founded a bank in the 14^th century and pioneered branches and letters of credit is now setting up a tech-forward, crypto-friendly disruptor in the United States.