Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The bank is one of many to realize that artificial intelligence is only as good as the data fed into it.
April 1 -
Some fintechs have figured out how to provide international students and immigrants with credit cards and loans. Machine learning makes the underwriting possible.
March 31 -
As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank.
March 27 -
Varo Money might become the first challenger bank to get a national bank charter. CEO and co-founder Colin Walsh explains why he wants Varo to become a bank.
March 26 -
AI-driven customer insights, mortgages and small-business loans are among the features in the app, which the bank is rolling out Friday.
March 24 -
Alongside identity-document scanning and other ID verification, the two companies are offering real-time checks of lists of suspicious persons. The goal: keep money launderers out of the banking system.
March 22 -
Financial institutions will likely continue to exercise caution in the wake of Facebook's announcement that it’s restricting the way providers of housing, employment and credit advertise on its site.
March 22 -
The most popular features of the AI-driven virtual assistant include transaction search and spending alerts.
March 22 -
Banks will likely continue to exercise caution in the wake of Facebook's announcement that it’s restricting the way providers of housing, employment and credit advertise on its site.
March 21 -
Reports of improper charges by perpetrators who know the victim soared last year. Issuers and card networks are failing to tighten security, clearly label transactions and police chargebacks, critics say.
March 19
