Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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In a Stanford University study, workers said receiving shoddy content from generative AI models creates almost two hours of extra work per incident.
September 25 -
The credit score provider has developed "focused" language artificial intelligence models purpose-built for tasks like detecting payment fraud, assessing risk and recommending next best actions.
September 23 -
Students are collaborating with credit specialists at the lending platform to build agentic AI models for small business lending and for helping small business owners manage their finances.
September 23 -
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Andrew Foster, the bank's chief data officer, explained how he has been instilling data discipline across the organization and making the bank's data AI-ready.
September 18 -
The companies have signed a new data-sharing agreement that includes an undisclosed pricing structure. Plaid said it will not pass the new costs on to its clients.
September 16 -
When JPMorganChase said it planned to charge aggregators for its customer data, it sparked strong feelings on all sides.
September 15 -
Execs say other banks are still more of a rival for deposits than the digital currency.
September 15 -
The Ohio bank sees 10% to 15% cost reductions coming from using generative AI in software development, customer service, personalization and other areas.
September 11 -
