Robert Barba is the technology editor of American Banker. Robert previously served as deputy editor of American Banker's dealmaking and strategy section. He joined American Banker in late 2007 as a community banking reporter, just in time for the financial crisis. Robert played a lead role in covering community banks' struggle for survival in the years following the downturn. Robert has appeared on Fox Business to discuss bank failures and the Treasury Department's Troubled Asset Relief Program. Prior to joining American Banker, Robert was a general business reporter at Scripps Treasure Coast Newspapers in Stuart, Fla. He began his career as a business desk intern at The Denver Post and Boulder Daily Camera. Robert is based in New York.
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Digital banking executives such as B of A's Michelle Moore love apps like those offered by Pottery Barn and Starbucks for their ability to connect the physical and digital worlds.
By Robert BarbaJune 13 -
Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking.
By Robert BarbaJune 1 -
Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.
By Robert BarbaMay 31 -
In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.
By Robert BarbaMay 31 -
Brendan Dickinson of Canaan Partners says PFM startups have deep relationships with customers, unlike online lenders, but the revenue model isn't as strong.
By Robert BarbaMay 12 -
The roughly $2 million investment comes as banks keep joining (and in some cases, leaving) various distributed ledger projects as they try to pick the winners in a young field.
By Robert BarbaMay 11 -
A tech JV between Live Oak and First Data aims to do for small-business deposits what the bank previously did for lending.
By Robert BarbaMay 10 -
Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image.
By Robert BarbaMay 3 -
Banks have long believed that the key to sparking mobile payments is better incentives, but U.S. Bank is taking that to the extreme with a new product that pays triple points for such purchases.
By Robert BarbaApril 20 -
Wintrust’s mortgage revenues fell in the first quarter, but net interest income picked up the slack.
By Robert BarbaApril 19