Sharon Adarlo is a Financial Planning contributor and a former technology reporter for American Banker. Follow her on Twitter at @sharonadarlo1.
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The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.
October 30 -
SigFig is partnering with Citizens Bank to launch an advice platform in its effort to become a direct competitor to legacy core systems providers.
October 30 -
Crowdsourced cybersecurity is making inroads into the world of big banks, even though there is a risk bad actors will exploit the opportunity.
October 18 -
Banks and credit unions will have to re-engineer a number of systems to meet the eclectic demands of the generation born roughly in the last 10 to 20 years.
October 11 -
Banks will have to re-engineer a number of systems to meet the eclectic demands of the generation born roughly in the last 10 to 20 years.
October 11 -
Know how many different ways customers can ask a virtual assistant to move money between accounts? The answer is one of Bank of America’s takeaways from a lot of trial and error this year in launching voice-activated services.
October 11 -
Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.
October 11 -
Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.
October 10 -
Bank Novo isn't a business lender (lots of firms already do that) or an account provider (it has a bank partner for that). Instead, it provides small businesses tools to track and analyze their banking activities.
October 9 -
To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps.
October 3