BankAI Conference

A thorough process for approving experiments with artificial intelligence, clear philosophical principles and diverse human involvement are some of the ways BofA says it's working to ensure AI does no harm.

The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI.

Credit decisions were a natural place to start with artificial intelligence, but now banks and credit unions are taking the technology to all parts of their businesses.

Enova has used AI in credit decisions for years. Now it’s having AI do the work of document verification, know-your-customer checks and more.

The acquisition of Radius Intelligence fits with the online lender's existing focus on small commercial borrowers.

Banks are using Receptiviti’s software to find signs of stress, collusion and questionable sales practices among employees.

Blooma has developed a software product that combs databases to create property profiles for commercial real estate lenders. It can drastically cut origination costs and approval times and help banks identify safer loans, the company says.

Capacity, formerly Jane.ai, originally designed its chatbot to answer consumers' questions, but when employees started using it, that gave the startup an idea for a new business line.

Flybits is building a marketplace to connect banks with third parties that might want to share data across channels.

The bank is taking a concept that has worked for years in the credit card world — artificial-intelligence-based fraud detection — and applying it to corporate customers' transactions.