A consumer lender with nearly 300 far-flung offices struggled to keep up with multiple compliance projects using email and Microsoft Project. Then it turned to collaboration software, and demanded some customized changes, that helped tie its many loose threads together.

The Conference of State Bank Supervisors wants Congress to adopt a formal community bank definition, based on qualitative factors such as local governance structure and business models.

The U.S. Court of Appeals for the Fourth Circuit has affirmed a district court’s dismissal of claims against debt buyer LVNV Funding for filing proofs of claim in a state where it was not licensed as a debt collector.

ICBA Bancard has allocated nearly $600,000 to support community banks as they navigate the transition to EMV chip-and-PIN cards this year, the wholly owned payment services subsidiary of the Independent Community Bankers of America announced this week.

Francisco Gonzalez, who has been warning for almost a decade of the technological transformation set to engulf the financial industry, said at the Mobile World Congress in Barcelona March 4 that his bank would define itself as a software company.

A Washington state law that restricts payday loan marketing to poor families has caused the state’s payday lenders to lose three-quarters of their business in the five years since it was enacted, according to published reports.

The FTC and 10 state attorneys general have taken action against a Florida-based cruise line company and seven other companies that assisted a massive telemarketing campaign resulting in billions of robocalls.

KeyCorp has named Mark Danahy president of its mortgage operations. Danahy had been managing director of Citigroup's U.S. mortgage operation from July 2011 to May 2014 and, before that, was president and chief executive of PHH Mortgage.

Two years after Citigroup was punished for widespread foreclosure abuses, the bank is dealing with another misstep: Thousands of people who were entitled to settlement checks never got any money.

Farmers Capital Bank in Versailles, Ky., has been freed from a regulatory order.

Triumph Bancorp in Dallas has purchased several entities that the Federal Deposit Insurance Corp. retained after the failure of Doral Financial in Puerto Rico.

Consumer Financial Protection Bureau Director Richard Cordray said a review of its "qualified mortgage" rule will allow enough time to consider changes if lawmakers fail to make progress on housing finance before a key deadline.

The 10th Circuit Court of Appeals today revived the National Credit Union Administration's suit against Barclays Capital that claims the bank misrepresented more than $555 in mortgage-backed securities that led to the failure of two corporate credit unions.

Correspondent banking has long relied on a costly, multistep process to settle transactions. Now banks must weigh whether to adopt cryptocurrency technology that allows for faster, cheaper settlements or risk getting pushed out of the business entirely.

California assemblyman Matt Dababneh, D-Encino, has proposed AB 1326, a bill that provides guidelines for any individual or business that wants to start using virtual currency.

BBVA has spent about $3.6 billion on technology since 2011 to expand online and mobile-banking services and prepare for what its chairman Francisco Gonzalez has described as an existential threat from firms like Google, Facebook and Amazon.

Here's the sales pitch: use the service as much as you want for a flat monthly fee of under $10, potentially saving money over paying per transaction. It sounds like Netflix, but it's a new and fairly unconventional approach to how Cardtronics is selling ATM access.

The trade group's leader touted progress in areas such as qualified mortgages and flood insurance, but he also encouraged members to keep speaking out against overzealous supervision.

HomeTrust Bancshares created a special call center and encouraged tellers to invite ATM customers inside the branches to answer questions and to differentiate the company from Bank of America in terms of fees.

There was plenty for banks to be encouraged about in the Federal Deposit Insurance Corp.'s most recent Quarterly Banking Profile, which reported comprehensive industry earnings for the fourth quarter and all of 2014. Community bank lending is showing steady growth, capital levels keep rising and the FDIC's insurance reserves are stabilizing. But the numbers also contained worrisome signs. Here are key takeaways from the report.