Consumer banking
Consumer banking
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Instead of a hard sell, Chime, Simmons First and others are trying to convey the benefits of their products in simple terms and in a conversational tone.
June 21 -
Consolidation results in harms such as higher prices, reduced worker bargaining power and increased barriers to competition. Because of that, regulators must carefully vet these deals.
June 21 -
At the Digital Banking Conference in Austin, Texas, speakers shared advice on technology upgrades, digital leadership and letting go of fear.
June 20 -
The rising use of peer-to-peer transfers continues to attract scammers due to the transactions' speed and finality. If the banking industry can't solve the problem, regulators or judges are likely to step in.
June 20 -
The purchase of Farmers & Stockmens Bank would create a bigger and more experienced Small Business Administration lending team to help the Kansas bank capitalize on a predicted spike in demand motivated by inflation and the prospect of a recession.
June 20 -
Some policies could save consumers more than $2 billion annually.
June 17 -
VersaBank, which recently announced a deal for a tiny Minnesota bank, says volatility will increase demand for its loans. “Traditionally, we’ve grown rapidly when our point-of-sale financing partners have trouble raising financing,” said CEO David Taylor.
June 16 -
The founder and CEO of Piermont Bank recently won recognition as a Digital Banker of the Year from American Banker. She discusses her approach to working with fintechs.
June 16 -
Regulatory pressure and business exigencies have spurred foreign banks to draw down their presences in the United States in recent years. But Spanish bank Santander has been going the other way, expanding its U.S. business presence.
June 15 -
Democratic Sen. Elizabeth Warren cited a report that found then-acting Comptroller Keith Noreika chose to privately reprimand the Canadian bank for consumer abuses, rather than issuing a fine.
June 15 -
The Dallas bank is joining the branch-consolidation trend that has accelerated during the pandemic, announcing plans to shutter 22 branches in Michigan, Texas and California.
June 15 -
Community development financial institutions proved themselves indispensable during the COVID-19 pandemic. They have earned a seat at the table.
June 15 -
The mobile technologist has brought many user experience upgrades to the Arkansas bank. That has earned him a spot in American Banker's Digital Banker of the Year coverage this year.
June 15 -
The Consumer Financial Protection Bureau sent a mass email to thousands of the bank's customers and former employees to gather information about the possible creation of phony accounts. Critics — including a federal judge — say the CFPB asked leading questions and may have overstepped its bounds.
June 14 -
The digital-only Canadian bank plans to expand throughout the U.S. after acquiring a single-branch subsidiary of Stearns Financial Services.
June 14 -
The founder and CEO is being recognized during American Banker's Digital Banker of the Year program for establishing one of the true banking-as-a-service platforms at the New York-based Piermont.
June 14 -
Constraining consolidation will only hurt the goal of expanding consumers' access to banking services and credit.
June 14 -
With household expenses and borrowing costs spiking, banks are bracing for depositors to demand more interest. The only question is how much longer bankers can hold out.
June 13 -
The two regional banks announced plans to abandon nonsufficient fund fees and make other moves that will reduce the revenue they collect from cash-strapped consumers.
June 13 -
The crypto lender Celsius Network’s shock announcement that it’s freezing withdrawals sparked a rush by companies in the digital-assets sector to reassure markets about the health of their operations.
June 13





















