Thad Angelle, president and CEO of $301 million-asset MCT Credit Union, Port Neches, Texas
Our focus is making sure all of our technology is functioning well and meeting our members’ needs. We will continue to upgrade offerings such as person-to-person payments and remote deposit capture, and one major focus is making sure our mobile app is user friendly – those are not always easy to use. If the app doesn’t give the right information to the members, the members won’t use the app. Technology change is happening so fast it is difficult to keep up. If we didn’t have a mobile app, millennials wouldn’t use us.
I already look at technology as if I have an unlimited budget. If I am going to stay viable, I have to stay up to date. And, we have to protect the members’ information.