MOON TOWNSHIP, Penn. – Clearview FCU has signed with Jack Henry & Associates to implement its Symitar in-house Episys core processing solution.
“Episys provides a 360-degree view of member relationships at the front-line employee’s fingertips. Service excellence is one of our core initiatives; therefore this member relationship information is critical,” said Mark Brennan, president of the $730-million credit union.
“The streamlined process for new account opening and lending applications provides a consistency of service and has improved staff efficiency. Our employees are able to spend more time talking with members to determine their needs and providing appropriate solutions, which is the definition of excellent member service,” said Brennan.
