PLAQUEMINE, La. – Dow Louisiana FCU has automated the transport of insurance documents with the integration between Integrated Media Management's TotaleAtlas solution and CUNA Mutual Group.
The company said the implementation of this secure Web service with CUNA Mutual has enabled the credit union to remove the physical transport of paper documents when members elect insurance protection. This has allowed Dow Louisiana to have a higher degree of confidence that the proper documentation for debt protection is readily available at CUNA Mutual if needed.
Credit union members apply an electronic signature when processing a loan. If the member opts to participate in debt protection, required documents are automatically and securely transferred to CUNA Mutual from TotaleAtlas and stored at CUNA Mutual's facility. In the event that a member files a claim, Dow Louisiana provides the member's information to CUNA Mutual for the documents to be retrieved from its system.
