Spire FCU Selects Member Loyalty
FALCON HEIGHTS, Minn.-Spire FCU has contracted with Member Loyalty Group for the company's Satmetrix Net Promoter measuring member loyalty. The company said its program allows credit unions to take action on member feedback in real time in an organization-wide effort to build loyalty, drive efficiency and-ultimately-improve bottom-line performance.
Member Loyalty Group, a CUSO, has an exclusive relationship with Satmetrix to bring its Net Promoter methodology to the credit union industry.
For info: www.memberloyaltygroup.com.
Teachers FCU To Convert To VServe
FARMINGDALE, N.Y.-Teachers FCU has signed with VSoft to convert the credit union's check processing to the company's global data center, known as VServe. The $4-billion credit union will convert several processing solutions to VSoft, including branch-item capture, image exchange for in clearing and cash letters, as well as research and archive applications.
VSoft said it also signed deals with LaPorte FCU, Kane County Teachers CU, Greater New Orleans CU and University CU in Miami.
For info: www.vsoftcorp.com.
Corning CU Taps Fynanz Solution
CORNING, N.Y.-Corning CU has opted for a customized private student loan program through Fynanz. The Fynanz program is developed using the company's proprietary cuStudentLoans program. The integrated solution includes origination, underwriting, servicing and marketing.
For info: www.fynanz.com.
WVUFCU To Use eDOCSignature
CHARLESTON, W.Va.-West Virginia United FCU has signed with eDOC Innovations to install the company's eDOCSignature solution. eDoc is a CUSO that markets electronic document solutions, including eSignature automation, workflow and capture, advanced document imaging, Check 21 and remote-deposit check processing. The company is based in Midway, Utah.
For info: www.edoclogic.com.
Digital FCU Adds LenderLive
MARLBOROUGH, Mass.-Digital FCU has signed with LenderLive Network for the credit union's mortgage loan fulfillment (processing, underwriting and closing) needs. LenderLive is a Denver-based mortgage services provider that has five divisions: origination services, conduit services, document services, settlement services and loan servicing.
For info: www.lenderlive.com.
Notre Dame FCU Adds Experian
SOUTH BEND, Ind.-Notre Dame FCU has rolled out Experian's QAS Pro address verification solution in its branch locations and mortgage operations. The address-verification product is expected to reduce returned mail, improving operational efficiency and member experience.
For info: www.experian.com.
