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Younger customers want personalized engagement, including in their music playlists, experts said at American Banker's recent Digital Banking conference.

Alexander Hagerup is co-founder and CEO at Vic.ai, which is pioneering the use of autonomy and intelligence to digitally transform accounting and finance processes to improve productivity, decision-making, and ROI. Alexander is a serial tech entrepreneur with a strong passion for artificial intelligence. Prior to launching Vic.ai, he founded two other technology companies; his most recent venture was funded by Northzone Ventures and later acquired by NASDAQ-listed J2 Global Inc., in 2014.

A panel of senior digital bank executives give their predictions for next year.

The payments and bank technology firm says its stand-alone NCR ATMCo will focus on "ATM-as-a-service."

A new inspector general report suggests that grifts were more pervasive than has previously been reported. The Small Business Administration, which drew blame in the watchdog report, took issue with the findings.

Sen. Elizabeth Warren, D-Mass., said bank regulators have been shortsighted in allowing banks to merge and should be tougher when issuing M&A guidelines.

Dave Reubzaet is director of global advisory and tax lead at the Global Reporting Initiative and leads the global engagement on tax, including the GRI 207 tax-reporting standard.  In this role, he advises and engages with organizations around the globe to advance sustainability in policies, business strategies and reporting and emphasize its importance for sustainable development. He has more than 20 years of international experience in advising corporates and financial institutions on sustainability, from sustainable business strategy to risk management and sustainability reporting. His specialization is in sustainable tax, covering topics like responsible tax investing, good tax governance and tax transparency.

So says Solidus Labs, a New York-based company that specializes in ways to monitor suspicious crypto transactions.

This week in global news, U.K. payment regs draw fire, Alipay expands, Italy considers a central bank digital currency and more. 

The startup processes more than $10 billion of purchases annually and was among the first digital lending platforms in India to provide short-term working capital for small or family-owned merchants.