Payments Forum 2023

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Session archives
2023
American Banker’s PAYMENTS FORUM 2023 is where experts and leaders convene and connect to share ideas about innovation, digital transformation, the evolution of consumer behavior, and more. Featuring six tracks that address the most critical topics facing the industry — customer experience, cards, BNPL, fraud and security, cryptocurrency, and the future of rewards — this is unequivocally the most comprehensive and forward-thinking conference catering to the entire payments ecosystem.
Most Influential Women in Payments
Most influential women in payments conference: The path to leadership: Career pivots, potholes and priorities

A panel discussion featuring 2023 honorees and their stories on becoming a leader and what the key components of leadership are to their organizations.

May 23
Most influential women in payments conference: Empowering the next generation of powerful women in payments

Hear research that explores the state of women in leadership in payments and identifies the drivers that are critical to developing more women in leadership positions and how women-led company cultures routinely rank high in employee satisfaction.

May 23
Most Influential Women in Payments Conference: Paying it forward: Mentorship means business

Hear senior women discuss how a mentor helped forge their career paths and why it is important for the future of their institutions to help the next generation create a successful path.

May 23
Most influential women in payments conference: Leading during uncertain times

What are the systemic, long term challenges posed by global economic uncertainty, and how will this affects the workplace, talent recruitment and retention, and what are the skills and mindset required by leaders to successfully weather this storm.

May 23
Most Influential Women in Payments Conference: Women in payments awards luncheon

A special presentation to recognize American Banker's 2023 Most Influential Women in Payments over lunch. The awards will be handed out to honorees in attendance.

May 23
Keynote
Payments Forum 2023: Opening keynote address: Human-centric design: A winning approach that puts people first

Hear why putting people—consumers, customers and employees—at the center of innovation is what sets businesses apart. Sawhney will also dive into the critical components of a winning strategy—from research and insights to the need for speed and partnership.

May 23
General Sessions
FedNow: Is your bank ready? How to mitigate fraud risks

As your organization considers how to take advantage of instant payments to enable things like just-in-time payroll and bill pay, it's important to review your key systems for readiness.

May 23
Inflation and recession: Impact of higher interest and inflation on payments

The perfect storm of high inflation, an unpredictable interest rate environment, and a recession will leave lasting impacts on the industry. How has your company weathered the storm so far?

May 23
The future of payments

A consumer survey that examines the overall adoption and use of established and emerging payments tools/technologies.

May 23
How real-time payments are shaking up the payroll space

Hear how real-time payments are quickly becoming the payment method of the future and are shaking up the payroll space.

May 23
The power of customer narratives: New ways to get ahead of regulatory concerns

New or updated regulations are expected for a number of different products in the next year or two whether it be BNPL, EWA, overdraft, crypto, Durbin, etc. that could impact which products are brought to market, who can afford to bring them to market, and ultimately the bottom lines of payment companies.

May 23
Exploring financial and technology habits of GenZ-ers: What innovations will drive the next generation of payments?

What can we learn now from the behaviors of GenZ users whose native platforms are Venmo, Zelle, and Paypal, as we anticipate the impact of Web3 and digital ownership formats intersecting with payments?

May 23
Enabling blockchain-based payments

The Pago Transaction Gateway allows payment processors to offer crypto payments to their merchants.  We will discuss how consumers can on-ramp funds, securely make payments, and how merchants can off-ramp the collected funds to traditional bank accounts.  

May 31
Fintech + bank partnerships: Building the future of cross-border payments & international transfers

How are banks partnering with fintechs around digital adoption and supporting underserved and unbanked populations through easy-to-use digital solutions such as digital wallets, mobile banking, and digital payments?

May 31
Cannabis payments processing & banking: An In-depth look at the current climate

As legalization occurs across the U.S. the payments industry will need to be ready. Uncertain politics and challenging regulatory issues leave cannabis financial services leaders under constant pressure. 

May 31
Breakout sessions
Track 1: Open for business with fintechs

Hear how to best work with fintechs and integrate them into your company to expand and grow acceptance.

May 23
Track 2: Next-gen customer convenience

In this session, banking and financial experts discuss whether customers really care about the payments experience or if experience is eclipsed by a more meaningful priority - the convenience of their payments needs.

May 23
Track 3: Buy now, pay later: Riding the BNPL trend

Split Payments vs POS Lending: Which BNPL Solution is Best?

May 23
Track 1: Building an effective risk management framework for fintech partnerships

Now that you've found a fintech to partner with, what are the best practices for bank onboarding of fintechs and how do you build a effective third-party risk management framework?

May 23
Track 2: Small business payments

Small business payments are modernizing to meet needs in an evolving economic landscape to ensure businesses have access to move and manage money in real time. Each of the 28 million small and medium-sized businesses in the U.S. has a wildly different use case, how can POS technology to do more than manage payments, including providing valuable insights and customer data.

May 23
Track 3: Deep dive on the future of BNPL: Market trends, consumer impact, and CFPB's plan of action

This session will discuss the coming regulations, their major implications on the BNPL landscape, and how FIs can best prepare.

May 23
Track 1: How automation is disrupting B2B payments — and how to take advantage of it today

John Adams, Executive Editor, American Banker; R.J Ancona, Vice President & General Manager, B2B Product, Partner & Client Management, American Express; Anthony Peculic, Head of Card Services, Cross River

May 23
Track 2: Optimizing the SMB card experience to drive business banking growth

This session will highlight how banks are beating the fintechs and the best practices they are employing.

May 23
Track 3: Is save now, buy later a better alternative to BNPL

In this session, we discuss the science behind saving and spending behaviors, the opportunity presented by SNBL to merchants and bankers, and the road ahead for this emerging payments experience. 

May 23
Track 4: The latest highlights of AI

This session will focus on advancements in artificial intelligence relating to fraud and security in payments. In relation to other digital technologies, how important is AI today versus the other technologies.

May 23
Track 5: Opening new frontiers with digital currencies

As the current experience is stabilized and wearable technology becomes the norm, we expect payments to become a part of lifestyle of individuals and businesses, which will earmark the next era.

May 23
Track 6: Next generation rewards & loyalty

Are fewer consumers interested in playing the card rewards game?  If so, why? In today's mature loyalty market, there is high demand for simplicity, transparency and choice in where and how consumers redeem their rewards. We will explore these.

May 23
Track 4: The post-pandemic economy's payments evolution and security revolution

Cyber threats have evolved since the pandemic, with bad actors simultaneously targeting online and offline payment vulnerabilities as our daily lives return to a blend of in-person and e-commerce experiences. 

May 23
Track 5: Next wave of adoption for payments: What's your crypto strategy?

Brendan Berry, Head of Payments Products, Ripple; John Adams, Executive Editor, American Banker

May 23
Track 6: Payments meets Small business finance

A timely and lively discussion about the state of lending to small businesses, and how the category is evolving in light of current economic trends — as well as the impact of faster payments and the recent banking crisis.

May 23
Track 4: The future trajectory of remote authentication fraud

This session examines the dynamic remote authentication fraud landscape and how we must band together to demonstrate similar agility in our response.

May 23
Track 5: Metaverse shopping: How will payments Work?

Mike Storiale of Synchrony can discuss what it will take to make payments successful and how businesses can start researching and preparing now.

May 23
Track 6: Soaring to new heights: How Barclays and Frontier partnered to elevate and grow the airline's co-branded credit card program

Learn about the tactics employed by Barclays and Frontier to innovate and build a successful travel loyalty and rewards credit card program.

May 23
Case Study
Case study: Payments as a service (PaaS) 0rchestration: Addressing fraud, scale, speed & opportunities for financial institutions

This panel of Banking as a Service (BaaS) leaders will explore BaaS opportunities for financial institutions and exciting developments in payments.

May 23
Case study: Joining the network: How FIS approaches BaaS with treasury prime

Jeff Nowicki and Barbara Negron will walk attendees through an in-depth case study of how FIS leverages Treasury Prime's embedded banking software platform.

May 23
Demos
Payments Forum 2023: Demos

PwC - PricewaterhouseCoopers LLP | Paypa Plane | Deserve Inc. | 9spokes  

May 23