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Market Intelligence:
AI
Payments
Research
Industry Data
  • Regulation/Compliance
    Bank of America settles fair housing discrimination claim

    In the agreement, the bank denied allegations that it refused to issue a mortgage until one of the applicants returned to work from maternity leave.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    April 19
    Bank of America branch
  • Consumer banking
    BofA says strong consumer loan demand has legs

    Bank of America expects 3% GDP growth this year and a 2% improvement next year, even in the face of rising rates. Consumers’ continued willingness to spend and borrow, which was evident in the bank’s first-quarter results, is a key reason for that outlook.

    By Jim Dobbs
    Deputy Editor, Community Banks
    April 18
  • Payments
    How Splitit's new CEO plans to make BNPL more bank-friendly

    Nandan Sheth hopes his experience as a fintech founder and as an executive with firms such as Fiserv will help the installment lender become a better partner for card issuers.

    By John Adams
    Executive Editor, Payments
    April 18
    BNPL418
  • Originations
    Wells Fargo reports drop in home loans, new minority borrower aid

    Servicing gains failed to offset steep origination declines at the bank, which continues to battle allegations of racial discrimination.

    By Bonnie Sinnock and Andrew Martinez
    April 14
    Wells Fargo Says Client Borrowing Likely To Accelerate In 2022
  • Commercial banking
    Behind its negative headline numbers, Citi shows signs of progress

    One year after CEO Jane Fraser launched a business revamp, Citigroup reported lower revenue, higher expenses and a big reserve for loan losses in Russia. Yet the company’s long-term plan to streamline operations and invest in high-performing businesses — all with an aim to strengthen shareholder returns — still appears on track.

    By Allissa Kline
    Reporter
    April 14
  • Commercial banking
    PNC’s fee-income picture gets cloudier

    The Pittsburgh bank had warned that business activity in its capital markets unit was slowing because of economic uncertainty stemming from Russia’s invasion of Ukraine. But its fee income declined by more than the company anticipated in the first quarter, and looming rate hikes from the Fed will no doubt cut into mortgage income further.

    By Jon Prior
    Staff Writer
    April 14
  • Commercial banking
    Big banks flex strength in commercial lending

    U.S. Bancorp and Wells Fargo both reported robust business loan volumes during the first quarter, while other large lenders reported smaller gains. Inflation is fueling more spending on technology, and companies are catching up on capital expenditures that they deferred earlier in the pandemic, according to bank executives.

    By Polo Rocha and Jim Dobbs
    April 14
  • Digital Transformation
    How Kahina Van Dyke is digitizing 160-year-old Standard Chartered Bank

    The global bank’s head of digital channels and data analytics is giving multinational customers a view of all their bank accounts in all countries.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    April 14
    Kahina Van Dyke, Standard Chartered Bank
  • Credit unions
    How a California credit union taught its English-speaking bot to speak Spanish

    To ensure authenticity, Community First Credit Union had its AI-powered voice system learn by communicating with Spanish-speaking employees who could teach it local terms and mannerisms.

    By Robin Arnfield
    April 14
  • Consumer banking
    Leader of RBB in Los Angeles resigns after probe finds misconduct

    The banking company did not say what policy longtime CEO Alan Thian violated, nor has it named a permanent successor. Thian has led RBB since it was founded in 2008.

    John Reosti Author Image
    By John Reosti
    Reporter
    April 13
    thian-alan.jpg
  • Commercial banking
    JPMorgan builds its reserves, warns of ‘storm clouds’

    CEO Jamie Dimon cited elevated risks related to inflation and the war in Ukraine as the nation’s largest bank added $902 million in loan-loss reserves. “Does this represent conservatism in an uncertain macro environment or something more onerous?” one analyst asked.

    By Allissa Kline
    Reporter
    April 13
  • Payments
    Meta has a new plan for payments

    A few months after cutting ties with its Diem stablecoin project, the company formerly known as Facebook is testing a virtual world marketplace.

    By John Adams
    Executive Editor, Payments
    April 13
    Mark Zuckerberg, avatar
  • Payments
    Bread debuts American Express card to augment private-label issuance

    Bread Financial — formerly Alliance Data — offers its first general-purpose Amex credit card to expand consumer finance options following a couple of tumultuous years.

    By Kate Fitzgerald
    Senior Editor, Payments
    April 13
    Logo on an American Express corporate card.
  • Industry News
    Incoming Fifth Third CEO Tim Spence envisions smooth transition

    Spence, who joined the Cincinnati bank in 2015, will succeed Greg Carmichael as chief executive in July. He says he’ll maintain the company’s current strategic priorities, including regional expansion and digital transformation.

    By Allissa Kline
    Reporter
    April 12
    Greg Carmichael, Tim Spence - Fifth Third
  • Community banking
    Banks place Major League bets on baseball sponsorships

    The past two weeks have seen a flurry of deals wherein Truist, Capital One and others pitch their brand alongside professional teams and their stadiums.

    John Reosti Author Image
    By John Reosti
    Reporter
    April 12
    Truist Park
  • Payments
    Mastercard using AI, open banking to manage faster payments risk

    "With ACH payments there's a latency in how they are processed; it can take two to five days. Things can happen," warns Silvana Hernandez, senior vice president of digital payments at Mastercard.

    By John Adams
    Executive Editor, Payments
    April 12
    Silvana Hernandez, Mastercard
  • Payments
    TD Bank, U.S. Bank putting car payments in the fast lane

    Each company has introduced its own program to give dealerships access to real-time digital transactions.

    By John Adams
    Executive Editor, Payments
    April 10
  • Regulation and compliance
    Fannie Mae chair Sheila Bair leads trio of departures from the GSE's board

    A former Wells Fargo executive will replace Bair next month as part of a broader shakeup of the government-sponsored lender's leadership ranks. Chief Executive Hugh Frater is also stepping down.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    April 8
    Fannie Mae.jpeg
  • Commercial banking
    Bond market rout will cause short-term pain for banks

    Higher interest rates are generally helpful to the industry, but they are also leading to unrealized losses in banks’ bond portfolios. Trust banks such as Bank of New York Mellon, State Street and Northern Trust may take relatively large hits when they announce their first-quarter results.

    By Polo Rocha
    Staff Writer
    April 8
  • Industry News
    New York City shuns Wells Fargo over discrimination claims

    The municipality and the bank have been at odds over similar issues in the past, and no agency currently has deposit accounts with the lender.

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    April 8
    New York City Mayor Eric Adams Hold Press Briefing
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.