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Market Intelligence:
AI
Payments
Research
Industry Data
  • Digital Transformation
    How Kahina Van Dyke is digitizing 160-year-old Standard Chartered Bank

    The global bank’s head of digital channels and data analytics is giving multinational customers a view of all their bank accounts in all countries.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    April 14
    Kahina Van Dyke, Standard Chartered Bank
  • Credit unions
    How a California credit union taught its English-speaking bot to speak Spanish

    To ensure authenticity, Community First Credit Union had its AI-powered voice system learn by communicating with Spanish-speaking employees who could teach it local terms and mannerisms.

    By Robin Arnfield
    April 14
  • Consumer banking
    Leader of RBB in Los Angeles resigns after probe finds misconduct

    The banking company did not say what policy longtime CEO Alan Thian violated, nor has it named a permanent successor. Thian has led RBB since it was founded in 2008.

    John Reosti Author Image
    By John Reosti
    Reporter
    April 13
    thian-alan.jpg
  • Commercial banking
    JPMorgan builds its reserves, warns of ‘storm clouds’

    CEO Jamie Dimon cited elevated risks related to inflation and the war in Ukraine as the nation’s largest bank added $902 million in loan-loss reserves. “Does this represent conservatism in an uncertain macro environment or something more onerous?” one analyst asked.

    By Allissa Kline
    Reporter
    April 13
  • Payments
    Meta has a new plan for payments

    A few months after cutting ties with its Diem stablecoin project, the company formerly known as Facebook is testing a virtual world marketplace.

    By John Adams
    Executive Editor, Payments
    April 13
    Mark Zuckerberg, avatar
  • Payments
    Bread debuts American Express card to augment private-label issuance

    Bread Financial — formerly Alliance Data — offers its first general-purpose Amex credit card to expand consumer finance options following a couple of tumultuous years.

    By Kate Fitzgerald
    Senior Editor, Payments
    April 13
    Logo on an American Express corporate card.
  • Industry News
    Incoming Fifth Third CEO Tim Spence envisions smooth transition

    Spence, who joined the Cincinnati bank in 2015, will succeed Greg Carmichael as chief executive in July. He says he’ll maintain the company’s current strategic priorities, including regional expansion and digital transformation.

    By Allissa Kline
    Reporter
    April 12
    Greg Carmichael, Tim Spence - Fifth Third
  • Community banking
    Banks place Major League bets on baseball sponsorships

    The past two weeks have seen a flurry of deals wherein Truist, Capital One and others pitch their brand alongside professional teams and their stadiums.

    John Reosti Author Image
    By John Reosti
    Reporter
    April 12
    Truist Park
  • Payments
    Mastercard using AI, open banking to manage faster payments risk

    "With ACH payments there's a latency in how they are processed; it can take two to five days. Things can happen," warns Silvana Hernandez, senior vice president of digital payments at Mastercard.

    By John Adams
    Executive Editor, Payments
    April 12
    Silvana Hernandez, Mastercard
  • Payments
    TD Bank, U.S. Bank putting car payments in the fast lane

    Each company has introduced its own program to give dealerships access to real-time digital transactions.

    By John Adams
    Executive Editor, Payments
    April 10
  • Regulation and compliance
    Fannie Mae chair Sheila Bair leads trio of departures from the GSE's board

    A former Wells Fargo executive will replace Bair next month as part of a broader shakeup of the government-sponsored lender's leadership ranks. Chief Executive Hugh Frater is also stepping down.

    Kyle Campbell, Washington bureau, American Banker
    By Kyle Campbell
    Staff writer
    April 8
    Fannie Mae.jpeg
  • Commercial banking
    Bond market rout will cause short-term pain for banks

    Higher interest rates are generally helpful to the industry, but they are also leading to unrealized losses in banks’ bond portfolios. Trust banks such as Bank of New York Mellon, State Street and Northern Trust may take relatively large hits when they announce their first-quarter results.

    By Polo Rocha
    Staff Writer
    April 8
  • Industry News
    New York City shuns Wells Fargo over discrimination claims

    The municipality and the bank have been at odds over similar issues in the past, and no agency currently has deposit accounts with the lender.

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    April 8
    New York City Mayor Eric Adams Hold Press Briefing
  • Industry News
    Amid NBA investigation, Sarver to exit as chair of Western Alliance

    Robert Sarver, who is majority owner of the Phoenix Suns basketball team, will retire from his longtime role on the board of directors of Western Alliance Bancorp. in June, the company said. Sarver and the Suns are being investigated by the National Basketball Association regarding allegations of racism and misogyny within the Suns organization.

    By Allissa Kline
    Reporter
    April 8
    Robert Sarver, Phoenix Suns and Western Alliance
  • Fintech
    Fintechs create tech that lets banks offer tax prep help

    April and Column Tax are among the startups capitalizing on the idea that taxes are part of a person’s financial life and banks are most suited to help with tax preparation and filing.

    By Miriam Cross
    Tech Reporter
    April 8
    Gavin Nachbar, cofounder and CEO of Column Tax (left), Michael Bock cofounder and chief technology officer (right)
  • Regulation/Compliance
    How government benefits programs became a nightmare for banks

    Bank-issued prepaid benefits cards were supposed to help state governments deliver these funds more efficiently. But the pandemic scrambled the economics of these programs.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    April 7
    ABM0422_Cover Image.jpg
  • Commercial banking
    Six big banks team up to aid aviation industry’s climate transition

    Citigroup and Bank of America are partnering with four large European banks to create a methodology for assessing how well companies in the air-travel sector are doing in meeting climate-related targets.

    By Allissa Kline
    Reporter
    April 7
    Air India Aircraft as Carrier Set to Announce Sale Decision
  • Payments
    Does Zelle make sense at the point of sale?

    The banks that own the peer-to-peer payment network are reportedly considering a retail launch that could fend off rival payment methods — or simply cannibalize the sizable revenue issuers get from credit and debit cards.

    By Kate Fitzgerald
    Senior Editor, Payments
    April 7
  • Consumer banking
    Fifth Third to end fees on purchases rejected for insufficient funds

    The Cincinnati bank is joining other large and regional banks in scrapping nonsufficients-fund fees. The move comes amid continued regulatory pressure on the industry to curtail overdraft fees and related charges.

    By Polo Rocha
    Staff Writer
    April 7
    Fifth Third Bank mobile banking
  • Politics and policy
    Brown calls on Fed, OCC to join FDIC on merger reform

    In a letter obtained by American Banker, the Senate Banking Committee chair called on the Federal Reserve and Office of the Comptroller of the Currency to reform their bank merger review processes.

    Brendan Pederson Author Image
    By Brendan Pedersen
    Reporter
    April 7
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.