Beth Johnson, a self-described math geek, is driving the bank's ESG strategy and training its employees to keep pace with industry trends.

A digital-payment trend that began during the COVID pandemic is being bolstered by features such as rewards and state ID storage.

Finding board directors who understand the pace of change is a tall order. But banks of all sizes can find innovation-minded board directors by mining other industries and investing in annual training.

Dmuchowski worked three jobs to pay for her college education. She tells young colleagues that regardless of their backgrounds, if they work hard, they will succeed.

Ambitious women who feel trapped in their roles sometimes find themselves competing against others with the same goals. An effective way to advance may require stepping off the most obvious path, according to executives sharing their personal experiences at American Banker's Payments Forum.

Technology executives at financial institutions must strike a balance between jumping on new technologies while justifying their business case for the bank.

The chair and CEO of the M&T division considers herself a "builder-fixer" and has sought out new challenges and opportunities throughout her more than 30-year career.

As the head of enterprise technology and security, Guild tries to stay ahead of fraudsters and other bad actors.

As founder of the card network's Center for Inclusive Growth, Singh brings financial resources, corporate tools and volunteer expertise to small businesses around the world.

Ryan Bailey's responsibilities include refreshing Cambridge Savings Bank's digital-only brand Ivy Bank. The institution believes his prior stint at USAA has prepared him for the challenge.