The Detroit lender developed rotational training programs in auto finance, accounting and technology to help attract and keep promising employees, especially millennials, who had a tendency to bolt.

With immigration and racial issues flaring across the country, a community bank owned by two families with opposing political views is undivided in helping noncitizens obtain work visas and prioritizing diversity in some very homogenous markets.

Fifth Third's Melissa Stevens targets millennials with new app. Meanwhile, regulators are accused of ignoring millennials. Plus, a Goldman Sachs wealth manager sues for discrimination.

Want employees to feel empowered to make decisions to help customers? Rewarding that behavior is one way to reinforce the message. Here’s how one South Dakota community bank goes about it — in a splashy, Super Bowl-sized way.

As part of a $35.5 million settlement with black financial advisers, Wells Fargo agreed to take non-financial measures to create a more fair workplace.

The addition of John Stallings, who ran SunTrust's Virginia operations, is intended to make Union a more nimble institution, allowing CEO John Asbury to spend more time on strategic planning.

Trademark FCU elects new directors, appoints new supervisory committee members and more CU leaders in the news.

“You can’t serve the public if your employees are shell-shocked,” said one executive, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.

“You can’t serve the public if your employees are shellshocked,” said one top banker, comments echoed by other institutions dealing with the aftermath of Hurricane Harvey.

In an effort to be able to serve members without having to hand them off from staffer to staffer, more credit unions are turning to the "universal employee."