Growth strategies

Citizens, Regions and others say business investments initiated before the COVID-19 pandemic, including technology improvements and new consumer offerings, are on track.

The $1.8 billion-asset institution will likely absorb Spartanburg City Employees FCU later this year, following a vote of that CU's members next month.

The industry was already on a path toward increased digital services, but the global pandemic is showing why CUs need to speed up that process.

Banks, which previously shunned unsecured small-dollar lending, are now embracing the product because of the outbreak. It's just a matter of whether the shift is permanent.

Many states are offering additional flexibility as more consumers dip into their savings as a result of the pandemic’s economic fallout.

At just $3.7 million in assets, tiny Financial 1st Federal Credit Union has voted to merge into Horizon FCU.

Credit unions that take advantage of hedging could see better execution and increased profitability in their mortgage operations.

Credit unions in the Great Lakes State saw widespread membership growth in 2019 but it was the third consecutive year in which the pace of growth slowed.

Limiting access to branches because of the pandemic has forced executives to re-examine whether they offer enough mobile and online services.

South Jersey Gas Employees Federal Credit Union will merge into Jersey Shore Federal Credit Union on June 1.