In|Vest 2018 Direct

Jordan Zaslav is the chief operating officer at Axios HQ.

Diane Offereins retired from a top job last year amid scrutiny of the card network's charges to merchants. Now she's suing Discover over its decision to cancel unvested stock worth $7 million.

The card brands and tech giants are expanding their payments reach in one of the world's largest markets, while facing a multi-billion-dollar class action complaint by British businesses over fees. That and more in American Banker's weekly global roundup.

The Canadian bank expects to spend more than $3 billion on U.S. regulatory penalties in connection with its anti-money-laundering problems. "It's easy in a bank of our size to sometimes not look at accountabilities as clearly as we should," CEO Bharat Masrani said.

If banks want to create customer loyalty and support growth, they need to holistically focus on the human factors that ultimately influence business outcomes.

From Citigroup's positive earnings butting up against fines from the Office of the Comptroller of the Currency to First Guaranty's 15% layoff, here are earnings highlights to be mindful of.

Membership requirements, expense and the nonprofit ethos largely keep credit unions from participating in the banking-as-a-service space. But a few, such as North Bay Credit Union in California, have carved out a niche.

With over 20 years of leadership in the insurance industry, including roles at Lloyd's of London, AIG, and Zurich, Jane Veeder is a seasoned expert in underwriting, marketing, and client relationship management. As Director of insurance Solutions at CYGNVS, she partners closely with clients to tailor solutions that meet their policyholders' unique needs.

Stephanie Low is a Commercial Lines P&C Marketing Specialist for Acrisure Great Lakes. She is a dedicated insurance industry professional passionate about making a difference for Acrisure's clients and helping her team succeed. Stephanie has been in the insurance industry for nearly a decade and is specialized in market knowledge and connection to write Small and Middle Market Business. She is licensed in P&C, Life and is Flood Certified.

Patrick Harker, the longest serving regional reserve bank president, will leave office in June 2025. Directors at the Fed bank have started the search for his replacement.