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Good customer service, layered with new technology, gives community banks an advantage over big banks.

The information you need to start your day, from PaymentsSource and around the web. Today: Udaan's big haul; Jack Henry promotes executives; Venezuela embraces crypto; Link funds new ATMs.

Elder financial exploitation is a vast and growing problem in the U.S., and one that presents difficult policy challenges for law enforcement and banks.

Amid the fallout from the catastrophic collapse of Carillion last year, the U.K. government has been getting tough on late payments.

The key is that FedNow will provide speed, equal access and an infrastructure that enables the private sector to build cross-platform solutions, says BillGo's Kelly Seidl.

Freddie Mac's test of artificial intelligence to make lending decisions could be a significant turning point in broadening the use of the technology.

Sound Bank is now Dogwood State Bank after its sale to an investor group. The buyers also moved Dogwoods State's corporate offices from eastern North Carolina to the state's capital.

The Most Powerful Women in Banking and Finance honorees discuss what's changed since the #MeToo movement broke a year ago.

Fleet and fuel card company FleetCor is adding to its business lines, a strategy that includes an acquisition of Travelliance that will open a lane into airline lodging program management.

The agency’s Small Business Investment Company program is slumping, and Congress is pressuring its top executive, Joseph Shepard, to get it back on track or step aside.