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Inside Wells Fargo, managers say they intend to build a more commensurate presence on Wall Street, where the firm ranks a mere ninth in capital markets and deal advisory, by focusing on business lines and industries where it already has credibility.

The events of 2020 fueled new customer expectations, accelerated digital transformation and allowed B2B companies to react and deliver. But customers’ changing expectations are not going to disappear, says MSTS' Brandon Spear.

With the new Congress sworn in, trade associations are already pushing their legislative wish lists, including more regulatory oversight of fintechs and protecting the industry's tax exemption.

The Georgia runoffs and resulting balance of power in Congress will help determine which bills on bankers’ wish list gain traction. But regardless, existing coronavirus relief such as the Paycheck Protection Program and a push for more economic aid will remain top of mind for lawmakers and the industry.

The next administration must halt the practice of allowing new entrants into the banking system to forgo a full Community Reinvestment Act exam.

CEOs of investment banks had huge stock gains in 2020 while heads of retail banks suffered paper losses; the digital currency has climbed another 10% so far in 2021, topping $34,000.

The National Credit Union Administration may get a new leader, several institutions could seek to expand their fields of membership, and a pot banking fight may reemerge.

Card payments can't always cut it in different countries, says PPRO's Steve Villegas.

The final outcome of the November election will be decided on Jan. 5 in Georgia, with the balance of power in the Senate at stake, as well as at least two years of financial services and technology policy.

In a year rife with uncertainty about, well, pretty much everything, it's not surprising that a list of American Banker's most-read stories in 2020 would be dominated by accounts of lenders and regulators trying to navigate the Paycheck Protection Program on the fly.