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Montecito Bank in California began streamlining originations after a natural disaster decimated its community in 2018. The move paid off when the COVID-19 crisis hit and the bank had to quickly step up efforts to help clients.

Thanksgiving may have already passed, but there's still plenty of room for gratitude in member communications.

Citigroup looked to the success of Asian super-apps like Ant Financial and Paytm while developing its new checking-account offering with Google.

Brooklyn-based federal prosecutors will staff a new task force to investigate and charge corporations and individuals who use the U.S. banking system to launder money, setting up a bigger role in white-collar cases that have historically been dominated by their Manhattan counterparts.

Fintechs that focused on offering digital banking solutions likely saw a positive boost, and consumers’ increased use of mobile devices encouraged bank-fintech partnerships to keep up with the pace of innovation.

Citigroup appointed Elissar Farah Antonios as the first woman to run its Middle East and North Africa operations, among the U.S. bank’s fastest-growing businesses in emerging markets.

Tech pioneer Bill Gates praised India’s policies for financial innovation and inclusion, saying his philanthropic foundation is working with other countries to roll out open-source technologies modeled on the country’s implementation.

Brian Hamilton, CEO of the challenger bank One, says some have as their spending has slowed during months of economic lockdown. And the rest can be coached to make smarter choices, he argues.

Michael Moeser, senior analyst at PaymentsSource, talks to Cecilia Frew, senior vice president of Visa Direct at Visa, about the demands driving digital payments throughout the year.

The bank is considering moving part of its asset management unit to Florida in a cost-cutting move; the company says “buy now, pay later” installment loans are too risky for consumers.