Machine learning

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

CariClub crunches employee data to connect young banking professionals with nonprofits on the hunt for junior directors.

The online lender's recent completion of a $700 million securitization provided Jonathan Ebinger at BlueRun Ventures an opportunity to reflect on what he has learned about the power of alternative data.

The San Francisco fintech, which uses artificial intelligence to make consumer credit decisions, has raised an additional $50 million. It also announced new partnerships with lenders and plans for a credit card.

Many U.S. banks, especially in Florida, are struggling to comply with U.S. sanctions against the Maduro regime. Some argue artificial intelligence can make it easier to distinguish between legitimate payments and illicit transactions.

The bank is one of many to realize that artificial intelligence is only as good as the data fed into it.

With its expanded capacity and reliability, 5G will drive innovation in mobile, online and branch services for credit unions.

Institutions that fail to embrace AI, machine learning and data analytics could quickly find themselves losing ground to competitors.

The most popular features of the AI-driven virtual assistant include transaction search and spending alerts.

An executive at the Rhode Island company said the complexity of business lending remains an obstacle to switching to entirely automated, paperless operations.