Mobile banking

The widespread adoption of online and mobile banking has largely happened at a time when rates have been near zero. At some point, rates will rise and the value of the experience will be pitted against the value of a yield for depositors. Rate-hoppers will be able to move at an unprecedented speed.

Two new apps, Penny and Sense, highlight customers' most pressing and interesting financial information without making them search for it. The apps, inspired by Google Now, come as banks worldwide try to provide more sophisticated mobile features.

Citigroup has launched a unit in its global consumer bank dedicated to the development of its mobile banking services and promoted Heather Cox to be its CEO.

Regional banks did a much better job of expanding revenue than their megabank counterparts in the third quarter, but they had to spend more to do so and risk angering investors in a tight-margin environment.

Capital One Financial Corp. introduced a tap-to-pay mobile-payments service, becoming the first major U.S. bank to offer such functionality in competition with Google Inc.'s Android Pay.

Bank of America's long effort to become a slimmer, more profitable retail bank could be starting to pay off. In a tough quarter for revenue growth, its consumer banking division gained traction thanks to branch consolidation, investments in mobile banking and other factors.

IDology, an Atlanta provider of fraud-prevention and identity verification, has made an equity investment in the mobile identity authentication provider Payfone.

In a Q&A, Hari Gopalkrishnan, who oversees mobile banking for Bank of America's consumer and wealth management operations, discusses the mobile trends of the past year, including the difference between what its technology is capable of doing and what consumers are willing to adopt.

The central bank originally established a 10-year time horizon for completing upgrades to the nation's aging electronic payment system. But a task force convened by the Fed thinks that's not ambitious enough.

Independence Bancshares in South Carolina last week fired its CEO and gave up its dreams of shaking up the payments world after losing nearly $9 million on the effort. Many details are still unknown, but it looks like a case study for what can go wrong when community banks invest in technology.

Banks worldwide are in danger of losing significant profits in several lending areas to nonbank alternative lenders, according to a McKinsey study.

BB&T has rolled out a digital banking platform that lets customers customize which features appear once they log in. It saves the bank having to decide what to show and what to hide on devices with different screen sizes.

The collaboration between financial institutions and technology firms runs deep, but banks' recent criticism of lax regulatory oversight for nonbanks reveals fissures.

A Nevada firm is trying to make debt collections easier, friendlier and more interesting on a smartphone app designed for the underbanked. The new app, called PaySwag, is being marketed to banks and other companies to foster a more proactive approach to collections.

The quest for secure, yet really quick and easy enrollment and login for bank accounts, has evaded banks for years, and it’s become more important than ever.

Among other reasons for seeking their own charters, the U.K.'s so-called challenger banks say they need to avoid being beholden to older institutions that can slow down the creative process.

The rest of the credit card industry continues to be dogged by slow loan growth, but retail-branded cards are bouncing back, thanks largely to a big push by merchants.

Apps that help people manage their money on a day-to-day basis are all the rage among millennials. Here are the most effective of the bunch.

Bankers are already planning app improvements after seeing the new features of the Apple Watch, iPhone 6S, iPad Pro and Apple TV that were revealed this week.

Citizens Financial Group in Providence, R.I., has been picked by Apple to provide financing to customers who want to upgrade to a newer model iPhone.