Mobile banking

With its expanded capacity and reliability, 5G will drive innovation in mobile, online and branch services for credit unions.

As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank.

AI-driven customer insights, mortgages and small-business loans are among the features in the app, which the bank is rolling out Friday.

Alongside identity-document scanning and other ID verification, the two companies are offering real-time checks of lists of suspicious persons. The goal: keep money launderers out of the banking system.

The most popular features of the AI-driven virtual assistant include transaction search and spending alerts.

J.D. Power found that customers who have a variety of accounts with an online-only bank are far more satisfied than those with just checking or savings accounts.

Flourish, a fund backed by Pierre and Pam Omidyar, invests in startups that address social and financial inequities yet (key caveat) are still promising moneymakers, a top official of the fund explains.

Apps that let people access their pay on demand have become wildly popular. Do they solve a problem, or are they Band-Aids?

The foray into digital consumer lending follows a similar move by rival Citigroup.

Midwest BankCentre in St. Louis, with the help of a stable of fintechs, started Rising Bank to keep up with big banks in the hunt for deposits and millennial customers.

The move, reported by The Wall Street Journal, could be part of a deeper foray into cobranded cards by Goldman, which has been expanding into consumer finance through its Marcus unit.

The rise of Uber, Lyft, Etsy, Kaggle and other forms of freelance work has sparked a new generation of specialist fintechs.

The rise of Uber, Lyft, Etsy, Kaggle and other forms of freelance work has sparked a new generation of specialist fintechs.

The quest to implement a broadly accepted digital ID solution may take years, but Jumio is hoping to get headway with a new authentication service leveraging video selfies.

At least 14 suits have been filed this year alone accusing banks of operating websites that violate the Americans with Disabilities Act. Some banks prefer settlements to investments in technological overhauls, but experts say that strategy could be costlier in the long run.

The bank says it has restored access, but it hasn’t explained how a fire-suppression system at one facility could cause a nationwide outage across all of its channels, or how its system as a whole could have been left so vulnerable to the incident.

The merged bank would set up an innovation and technology center in Charlotte as part of its bid to compete better against the largest institutions and fintech startups.

Customers reported being unable to access online banking, mobile banking or their debit cards.

Among the lessons David Hijirida learned at the online giant: Companies are often so focused on competitors that they neglect their own customers.

Gatsby, which has built an app to let novice investors buy puts or calls, has received funding from Barclays, Radius Bank and others. Radius is considering offering the service to its customers.