There aren't too many one-of-a-kind, leading edge community bank IT projects, but Union Savings Bank's integration of its video surveillance system with biometric recognition and search software and its Fiserv teller platform surely makes that list.
A new security system pairs data from 18 surveillance cameras supplied by United Alarm with facial and image recognition software from 3VR, and ties teller-station video directly to the transactions being conducted at the time. Picture this: Someone presents a bad check at a teller station in a particular branch. Once it's identified as fraudulent, investigators can isolate the video image by searching on the transaction amount or number, grab the biometric identifying characteristics of the perpetrator, and search video from all the bank's branches to see if he or she'd been in before, and under what circumstances. All that data can be packaged and given over to law enforcement for use in investigation and prosecution.