Increasingly, our conversations about digital banking are only about technology. We must expand our dialogue to include ways to make digital banking empathetic.

For large banks, the risks of partnering with marketplace lenders do not matter. But small community banks can't afford to partner with competitors angling to poach their customers.

Pilot Bank in Tampa, Fla., has recruited Rita Lowman, the chief operating officer of C1 Bank in St. Petersburg, Fla., to be its COO.

John Stumpf was coasting toward a carefully planned retirement. But the outcry over sham accounts at the San Francisco bank has put him in a precarious position as he testifies in front of Congress next week.

Angel Medina has been promoted to chief executive at Gibraltar Private Bank and Trust in Coral Gables, Fla.

Old Dominion National Bank in McLean, Va., has raised $20 million through a private stock offering.

When a mobile banking vendor told a San Antonio Federal Credit Union it didn't have the capabilities it wanted, the institution took a note from Facebook's strategy with Messenger and created a companion app.

For First Foundation, the government-backed program should help address a recent CRA exam's criticism that it has "poor penetration among businesses of different revenue sizes."

Blue Hills Bancorp in Norwood, Mass., expects to record a third-quarter chargeoff tied to a commercial borrower that may have committed fraud.

Provident Financial Holdings in Riverside, Calif., has restated earnings from its most-recent quarter after it booked higher loan-origination costs.

Community Savings in Caldwell, Ohio, has begun the process to convert from a mutual thrift to a stockholder-owned company.

Two big investors in Heritage Commerce have converted some of their ownership in the San Jose, Calif., company to common stock.

Under pressure from regulators and investors, banks that tout their sales cultures may have no choice but to follow Wells' lead and stop rewarding branch employees for hitting sales targets.

First Midwest Bancorp in Itasca, Ill., has entered a sale-leaseback agreement with Oak Street Real Estate Capital in Chicago.

It would be hard for traditional institutions to close the gap with Venmo, but there is room for competition with the mobile payments app beloved by millennials … and nine other insights about this generation of digital natives.

With prolonged low interest rates, Centric Bank is targeting niche groups while eyeing ways to poach customers from recent sellers in Pennsylvania.

Regions Financial Corp. has agreed to pay $52.4 million to settle allegations that it violated the False Claims Act by originating and underwriting mortgages that did not meet Federal Housing Administration requirements.

Fifth Third Bancorp said Tuesday that it plans to close 44 branches, a cost-cutting move that follows its recent shutdown of more than 100 branches.

Raul G. Valdes-Fauli, president and chief executive of Professional Bank in Coral Gables, Fla., has died.

The revelation that thousands of Wells Fargo employees committed what amounted to fraud just put the final nail in the coffin for the effort to change the Consumer Financial Protection Bureau — at least for the foreseeable future.