Mobile banking can alleviate friction and save time for underserved, low-income consumers, but face-to-face interaction is critical to serving their financial needs.

It should be a human resources department’s responsibility to spot poor leadership qualities, flawed compensation programs and workforces ill equipped to handle a crisis.

Lax oversight by the Treasury Department has helped to prevent billions of dollars in aid from reaching struggling homeowners, according to a report released Tuesday by the Special Inspector General for the Troubled Asset Relief Program.

The $12.8 billion-asset company plans to offer $50 million of common stock and up to $100 million of perpetual preferred stock, it announced Monday.

Sendhil Mullainathan says he had no involvement in the consumer bureau's decision to award a consulting contract to a firm he co-founded.

Sendhil Mullainathan, the former head of research at the Consumer Financial Protection Bureau, speaks in an interview about when it's appropriate, and when it's not, for the government to try to influence consumer behavior.

JPMorgan Chase (JPM) has named former U.S. Bancorp executive Michael Boardman as the head of its wealth management business.

A Federal Reserve study has added new urgency to mortgage lenders' search for a way to navigate between the qualified mortgage rule and fair lending statutes. American Banker staffers discuss.

CFPB Director Richard Cordray said Tuesday that some lenders' concerns about meeting the deadline for new mortgage rules are warranted but not their fears over legal protections in complying with the regulations.

The Federal Deposit Insurance Corp. took action against 10 banks in September and released 13 from enforcement actions.

Chemical Financial Corp. (CHFC) in Midland, Mich., said Monday that its third-quarter earnings rose 14% from the same quarter last year, to $15 million, thanks largely to revenue gains generated by its acquisition of 21 Independent Bank (IBCP) branches in December 2012.

Industry observers are bracing to see whether the cost of international wire transfers will skyrocket once a new Consumer Financial Protection Bureau rule goes into effect starting today.

Carrollton Bancorp in Lutherville, Md., is changing its name to Bay Bancorp.

LCNB Corp. (LCNB) in Lebanon, Ohio, has agreed to buy Eaton National Bank & Trust in Eaton, Ohio, for $24.8 million in cash.

New York City's Department of Consumer Affairs on Friday filed a complaint to ban National Credit Adjusters LLC, a Hutchinson, Kan.-based collection agency, from operating in the city.

ST. JOSEPH, Mich. — Honor CU, fresh off its acquisition of $80 million SIR FCU and its three branches, has agreed to buy the Decatur, Mich., branch of St. Joseph-based Edgewater Bank, along with 850 customer accounts and $14 million in assets.

Reliance Bancshares in St. Louis was headed toward potential failure when a semi-retired banker, Tom Brouster, stepped in as an investor. Executives broke down their challenges into manageable tasks, focused intently on cleaning up bad loans and are now ready to start lending and pursuing M&A, he says.

The $493 million-asset company bought back its remaining shares for $3.1 million, a 1% discount, it announced Monday.

Legacy Bank of Florida in Boca Raton raised $1.7 million in the third quarter, but remains short of the capital levels required by a regulatory consent order.

Bank of Hawaii Corp. (BOH) in Honolulu reported a dip in quarterly earnings as revenue from mortgage banking plunged 65%.