Financial institutions need to ask more direct questions about when — if ever — their existing customers like to use mobile banking and when they want human help.

The country’s largest banks, and even some lawmakers, are calling on the banking agencies to roll back requirements imposed after the financial crisis. But that puts the economy at grave risk.

The storm dropped record rainfall on the Big Island, leaving one credit union with as much as two feet of water in its basement.

SWNB Bancorp was unable to secure enough votes to back its proposed sale to Hanmi Financial.

Digital banks dispute the notion that they can skimp on customer service because millennials are only shopping for low fees and high savings rates.

The new rule will raise the asset threshold for firms eligible for the Small Bank Holding Company and Savings and Loan Holding Company Policy Statement.

The company said that Michael Segner had also succeeded Stephen Mourlam as its president.

Richard Murray IV was named chairman, succeeding John Holcomb III. Murray replaced Holcomb as CEO last year.

Chip Mahan, founder of Live Oak Bank, believes that if employees have their needs outside work met, they will work better with customers.

Michael Towbes, the owner of Montecito Bank & Trust who passed away last year, launched a program in 2003 that gives $1 million away to charities each year.

The Best Banks to Work For study is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies.

Oakworth Capital Bank, which topped our "Best Banks" list this year, takes a broad view of wellness by providing employees with free healthy snacks and classes on time management.

Inspired by the book "How Fargo of You," Bell Bank has an awards program that recognizes employees with a talent for the little touches that matter to customers.

See the perks employees get at the 85 financial institutions that made our sixth annual Best Banks to Work For list.

Employees at First Federal Savings & Loan Association of Pascagoula-Moss Point love to eat, so much so that they started raising money for charity by selling lunches.

Organizers of new banks want to cater to underbanked minorities, entrepreneurs, military veterans and other specialized groups.

Bank7, which aims to raise $75 million, also has extensive dealings in the hospitality industry. The company has completed two acquisitions since 2011.

Year to date through Jun. 30, 2018. Dollars in thousands.

Year to date through Jun. 30, 2018. Dollars in thousands.

The decision to adopt the name Axos Bank seems to put more distance between the company and its internet roots.