Diamond Valley Federal Credit Union in Evansville, Ind., has chosen two Fiserv (FISV) products to improve communication and reporting to its members.
The $133 million-asset credit union has implemented Fiserv's Statement Advantage and Web Client Control Center, the financial-technology company said Monday. The Web Client Control Center helps banks and credit unions manage customer communication. Statement Advantage helps replace print with electronic statements, and track and manage electronic mailings.
"We are transforming our statements into marketing vehicles by combining transactional data with promotion and educational information — and our members are pleased with the results," said Kimberlin Starks, Diamond Valley Federal Credit Union's vice president of operations, in the news release. "They all like the new look and feel, and our aging members especially like the ease of reading the new statements."
Diamond Valley had been a Fiserv customer since 1985 and uses the Wisconsin fintech company's XP2 account-processing system.
